Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rodheart Jayme Aguipo

Tacloban City, Province Of Leyte

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

1
1
Certification

Work History

Intern

Mercure Hotel
Lapu-Lapu City, Province Of Cebu, Philippines
10.2025 - 01.2026
  • Assisted in daily operations of front desk, ensuring efficient guest check-in and check-out processes.
  • Supported housekeeping teams by coordinating room assignments and tracking cleaning schedules.
  • Managed reservations using property management system, enhancing booking accuracy and efficiency.
  • Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.

Education

Bachelor of Science - Tourism Management Major in Travel Management

Leyte Normal University
Tacloban City, Province Of Leyte, Philippines
06-2026

No Degree - Humanities And Social Science

Asian Development Foundation College
Tacloban City, Province Of Leyte, Philippines
07-2022

High School Diploma -

Tacloban City National High School
Tacloban City, Province Of Leyte, Philippines
03-2020

Skills

  • Teamwork and collaboration
  • Quick learner
  • Fast learner
  • Problem-solving
  • Multitasking and organization
  • Professionalism and etiquette
  • Professionalism
  • Time management
  • Multitasking

Certification

  • Filipino Brand of Service Excellence I October 2024
  • Global Workforce Rights: Safeguarding Opportunities in Hospitality and Tourism Industries
  • Elevating Customer Service I July 2025
  • Basic Front Office Service Training I July 2025
  • Basic Housekeeping Operations Training I July 2025

Timeline

Intern

Mercure Hotel
10.2025 - 01.2026

Bachelor of Science - Tourism Management Major in Travel Management

Leyte Normal University

No Degree - Humanities And Social Science

Asian Development Foundation College

High School Diploma -

Tacloban City National High School
Rodheart Jayme Aguipo