Rodette Llantada
Buenafe
Quezon City
Summary
Accomplished IT Project Manager with a solid foundation in software development, stakeholder coordination, and process improvement. Proven success in leading cross-functional teams to deliver enterprise-level solutions, streamline operations, and enhance reporting systems—most recently at Generali Life Assurance. Brings strong skills in documentation, scheduling, vendor management, and business analysis, with experience across insurance, telecom, and tech services. Now seeking to leverage this background in a dynamic virtual executive support role.
Overview
12
12
years of professional experience
Work History
IT Project Manager
Generali Life Assurance Philippines Inc.
09.2024 - 04.2025
- Developed project management roadmap to define project objectives, timelines and milestones.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Delivered enterprise-level IT projects including financial reporting and system automation.
- Monitored application availability and oversaw daily software maintenance.
- Handled vendor coordination, risk management, change control, and stakeholder reporting.
- Projects: IFRS17&9 FS Closing Monitoring, IFRS17 ETL Enhancements, Pricing System Automation, IFRS17 Interim Process Optimization, Integration Management.
IT Project Manager
Collabera Technologies Private Limited Inc.
03.2023 - 09.2024
- Developed project management roadmap to define project objectives, timelines and milestones.
- Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects.
- Managed cross-functional teams to ensure efficient allocation of resources and successful project completion.
- Delivered enterprise-level IT projects including financial reporting and system automation.
- Monitored application availability and oversaw daily software maintenance.
- Handled vendor coordination, risk management, change control, and stakeholder reporting.
- Projects: IFRS17&9 FS Closing Monitoring, IFRS17 ETL Enhancements, Pricing System Automation, IFRS17 Interim Process Optimization, Integration Management.
Senior Business Analyst / Product Owner
Vertere Global Solutions (Client: Globe Telecom)
05.2021 - 02.2023
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
- Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Acted as Product Owner and Scrum facilitator in agile projects.
- Authored detailed Business/User Requirements Documents (BURs) and Policies & Procedures Manuals.
- Projects: Outage Notification Project, Voucher Management System, New Products for TM and Globe.
Senior Business Analyst / Project Manager
Sun Moon Technologies
11.2020 - 04.2021
- Conducted requirement gathering, gap analysis, and created wireframes.
- Managed UAT, prepared project documentation, and facilitated scrum activities.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Identified plans and resources required to meet project goals and objectives.
- Projects: Polland Hopia POS, FGen Mobile App, PhilEx Client Management System, ISN App.
Process Analyst
Manulife Business Processing Services
08.2015 - 11.2020
- Conducted walk-through demonstrations of proposed process changes.
- Produced documentation outlining process improvement solutions.
- Increased customer satisfaction by implementing improved processes that addressed service delivery issues.
- Increased efficiency and team performance by implementing actionable process improvements.
- Reviewed all test cases and test scripts for quality and identified additional areas to review.
- Maintained accurate documentation of all testing activities, enabling efficient review of results by project stakeholders.
Support Specialist
Curo Teknika Incorporated
05.2013 - 06.2015
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Improved customer satisfaction by addressing and resolving issues swiftly and efficiently.
- Handled customer complaints, billing issues, and collections.
- Maintained accurate logs of client interactions and resolutions.
Education
Bachelor of Science - Business Administration And Management
Polytechnic University of The Philippines
Manila, Metro Manila, Philippines 04.2001 -
Skills
Software development life cycle
Business analysis
Project management
Cross-functional collaboration
Budgeting and forecasting
Agile methodology
User acceptance testing
Cost-benefit analysis
Jira issue tracking
Quality assurance
Reporting and analysis
Risk management
Timeline
IT Project Manager
Generali Life Assurance Philippines Inc.
09.2024 - 04.2025
IT Project Manager
Collabera Technologies Private Limited Inc.
03.2023 - 09.2024
Senior Business Analyst / Product Owner
Vertere Global Solutions (Client: Globe Telecom)
05.2021 - 02.2023
Senior Business Analyst / Project Manager
Sun Moon Technologies
11.2020 - 04.2021
Process Analyst
Manulife Business Processing Services
08.2015 - 11.2020
Support Specialist
Curo Teknika Incorporated
05.2013 - 06.2015
Bachelor of Science - Business Administration And Management
Polytechnic University of The Philippines
04.2001 -
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