Roderick Yabora
Manager
Taloot Argao Cebu
Summary
Seasoned Manager with more than decade years of extensive retail and management experience. Efficient and industrious individual dedicated to optimizing customer satisfaction. Recognized for commitment to reversing any downward trends with training programs and team support. Energetic & dedicated to enhancing customer satisfaction, meeting sales and profitability goals and managing staff. Recognized for leading and guiding staff to meet common organizational targets. Well organized with stellar time management abilities.
Overview
14
14
years of professional experience
17
17
years of post-secondary education
Work History
Assistant Department Manager Mc Donalds
Golden Achers Development Corporation
17th floor, Citibank Center Building,Paseo De Roxas,Makati City
05.2015 - 11.2022
- Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Handles POS balancing by counting cash at the end of each shift and ensuring that any discrepancies are immediately addressed.
- Supervised guests at front counter, answering questions regarding products.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Approved regular payroll submissions for employees.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Assisted with hiring, training and mentoring new staff members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Crew Chief
Golden Achers Development Corporation
Gaisano Fiesta Mall,HighwayTabunok, Talisay City,Cebu
01.2012 - 04.2015
- Enforced strict safety protocols to protect crew members.
- Trained all team members on key roles to maintain flexibility.
- Educating crew members on proper food handling procedures and customer service.
- Established guidelines on hygiene and ensuring quality and food safety.
- Managed team according to company standards and compliance requirements.
- Implemented and improved processes to improve crew productivity and performance.
Crew Member
Golden Arches Develpment Corporation
Gaisano Fiesta Mall,Highway Tabunok, Talisay City, Cebu
01.2009 - 12.2011
- Operated cash register to ring up final bill and process various forms of payment.
- Became familiar with products to answer questions and make suggestions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
Education
Bachelors Degree in Maritime Education -
University of Cebu
Mambaling Campus Tertiary Cebu City 01.2005 - 12.2009
High School Education
Saint Michael Academy
Poblacion Argao Cebu 01.2001 - 12.2005
Elementary Education
Talo-ot Central Elementary School
Taloot Argao Cebu 01.1995 - 12.2001
Skills
Staff Management
undefinedTimeline
Assistant Department Manager Mc Donalds
Golden Achers Development Corporation
05.2015 - 11.2022
Crew Chief
Golden Achers Development Corporation
01.2012 - 04.2015
Crew Member
Golden Arches Develpment Corporation
01.2009 - 12.2011
Bachelors Degree in Maritime Education -
University of Cebu
01.2005 - 12.2009
High School Education
Saint Michael Academy
01.2001 - 12.2005
Elementary Education
Talo-ot Central Elementary School
01.1995 - 12.2001
Similar Profiles
KIMBERLY JOY MATAROKIMBERLY JOY MATARO
Shift Manager at Golden Arches Development CorporationShift Manager at Golden Arches Development Corporation
LAWRENCE VILANOLAWRENCE VILANO
Technical / Site Engineer at NEW GOLDEN CITY BUILDERS' DEVELOPMENT AND CORPORATIONTechnical / Site Engineer at NEW GOLDEN CITY BUILDERS' DEVELOPMENT AND CORPORATION
Eron Jay BituinEron Jay Bituin
Service Crew Member at Golden Arches Development Corporation (Mcdonald's)Service Crew Member at Golden Arches Development Corporation (Mcdonald's)