RODEN NAREDO
Cainta, Province of Rizal,RIZ
Summary
Reliable and persevering with 2 years of experience in network isolation roles. Always makes sure that tasks are done effectively and follows directions to complete tasks accurately.
Overview
10
10
years of professional experience
Work History
Data Service Engineer
Converge ICT Solutions
Pasig, Metro Manila, Philippines
07.2023 - Current
Conducts initial isolation on client's connection to verify the current status. Ensures network configurations align with industry standards and security policies. Monitor network performance and troubleshoot latency or connectivity issues.
Content Moderator
TaskUs
Antipolo
03.2022 - 06.2023
- Company Overview: Lizzy's Watchtower, 3rd flr XentroMall Antipolo, Sumulong Hwy, Antipolo, Rizal
Customer Support Advisor
Concentrix
Quezon City
10.2019 - 11.2021
- Company Overview: Tera Tower, Bridgetowne, E. Rodriguez Jr. Quezon City
Customer Service Representative
Telus International Philippines Inc.
09.2016 - 03.2019
- Company Overview: Mckinley Exchange, Building 6 Compound EDSA
Technical Support Specialist
Accent Micro Technologies Inc.
Makati City
05.2016 - 06.2016
- Company Overview: IBM Project BPI Head Office Ayala Avenue, Makati City
Junior Web Developer
Paywizard Outsourcing Inc.
04.2015 - 05.2015
Education
Bachelor of Science - Computer Science
Pamantasan ng Lungsod ng Pasig
Skills
- Network Troubleshooting
- Hardware Troubleshooting
- Programming (Java, C, Visual BasicNet, PHP, Android Programming Language)
- Adobe Creative Suite (Photoshop)
- Highly organized and efficient
- Ability to work independently or as part of a team
Training
- January 2014 Web Development using PHP Pamantasan ng Lungsod ng Pasig (Auditorium)
- January 2014 Digital Photography Pamantasan ng Lungsod ng Pasig (Auditorium)
- January 2014 Android vs IOS Pamantasan ng Lungsod ng Pasig (Auditorium)
Timeline
Data Service Engineer
Converge ICT Solutions
07.2023 - Current
Content Moderator
TaskUs
03.2022 - 06.2023
Customer Support Advisor
Concentrix
10.2019 - 11.2021
Customer Service Representative
Telus International Philippines Inc.
09.2016 - 03.2019
Technical Support Specialist
Accent Micro Technologies Inc.
05.2016 - 06.2016
Junior Web Developer
Paywizard Outsourcing Inc.
04.2015 - 05.2015
Bachelor of Science - Computer Science
Pamantasan ng Lungsod ng Pasig