Summary
Work History
Education
Skills
Address
Timeline
Hi, I’m

Rocynthia Protacio

Pasig City
Rocynthia Protacio

Summary

Excelling in customer satisfaction through effective communication and adaptability. Leveraged inventory management skills to enhance operational efficiency.

Detail-oriented and reliable Housekeeper with years of experience in the hospitality industry, specializing in deep cleaning and hygienic room turnover. Proven track record of improving guest satisfaction scores by maintaining impeccable cleanliness standards. Highly skilled in inventory management, chemical safety protocols, and time management." A positive client relationships and driving results.

Work History

Metromart

Personal Shopper Assistant
2020 - 2023 (3 education.years_Label)

Job overview

  • Assisted customers in selecting products based on preferences and dietary needs.
  • Coordinated shopping lists to enhance efficiency and ensure customer satisfaction.
  • Stayed updated on promotions and new arrivals to provide informed recommendations.
  • Utilized inventory management systems to track product availability and restocking needs.
  • Make sure to be follow up to deliver the items on the Customers doorsteph

Topics Plus Cafeteria

Customer Service Representative
2018 - 2020 (2 education.years_Label)

Job overview

  • Delivered exceptional customer service through effective communication and active listening techniques.
  • Assisted customers with menu selections, dietary restrictions, and order modifications to enhance satisfaction.
  • Handled cash transactions accurately using point-of-sale systems while ensuring secure payment processing.
  • Resolved customer inquiries and complaints by providing timely solutions and maintaining a positive demeanor.
  • Manage Reservations and doin inventory

Private Employer

Household Service Worker
2012 - 2013 (1 education.year_Label)

Job overview

  • Assisted in daily household cleaning and organization tasks to maintain a tidy environment.
  • Managed laundry duties, ensuring proper care of garments and textiles.
  • Supported meal preparation by following dietary guidelines and family preferences.
  • Implemented efficient cleaning routines, optimizing time management during household chores.

Education

Rizal High School
Pasig City

High School Diploma
03-1996

Brgy Computer Literacy Progran
Pasig City

High School Diploma
03-1990

Skills

-Adaptability

-Hardworker

-Multitasking

-Speed and Efficiency

Address

92 upo st.Napico Manggahan Pasig city

Timeline

Personal Shopper Assistant

Metromart
2020 - 2023 (3 education.years_Label)

Customer Service Representative

Topics Plus Cafeteria
2018 - 2020 (2 education.years_Label)

Household Service Worker

Private Employer
2012 - 2013 (1 education.year_Label)

Rizal High School

High School Diploma

Brgy Computer Literacy Progran

High School Diploma
Rocynthia Protacio