Rocky Jr. Hashim
Dubai
Summary
An experienced host and talented individual who works hard to cultivate a high profile with guests and possesses a strong understanding of financial margins and controls, consider himself to be the beating heart of a restaurant's success and as a hands-on manager is personally involved in rallying staff, serving customers and generally keeping everything running smoothly. Currently looking for suitable managerial position with an exciting and reputable restaurant.
Overview
21
21
years of professional experience
2
2
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Club and Restaurant Supervisor
AER DXB
10.2023 - Current
- Oversee restaurant operations to ensure that restaurants run smoothly
- Ensure customer satisfaction through promoting world class customer service; respond to customer complaints tactfully and professionally
- Ensure that all of the staff work harmoniously in order of quality service
- Generate weekly, monthly and annual reports
- Oversee health code complaints and sanitation standard
Restaurant and Bar Service
AIDA CRUISE
06.2022 - 03.2023
F & B Supervisor
Kingdom Gourmet- Oak Restaurant
07.2018 - 04.2020
- Company Overview: Kingdom- Gourmet S.P.C
- Kingdom- Gourmet S.P.C
F & B Supervisor
Maison Mathis Dusit Thani Hotel
01.2015 - 01.2018
Bar Captain
The Address Hotel Dubai Marina
06.2009 - 08.2014
- Company Overview: EMAAR HOSPITALITY GROUP
- EMAAR HOSPITALITY GROUP
Bartender
Emirates Leisure Retail
04.2008 - 04.2009
Waiter
Century Hotel Seafood Restaurant
04.2006 - 02.2008
Waiter
Regency Hotel
12.2003 - 01.2006
Education
Hotel and Restaurant Managemet -
Aklan Polytechnic University
01.1998 - 01.2000
Skills
Organizational Skills
Calm in a Fast-Paced Environment
Effective Management & Empathetic Leadership
Problem-Solving Skills
Finance & Budgeting Skills
Excellent Verbal-Communication Abilities
Certification
Employee of the Month, 08/01/08, Outstanding Performance - Employee of the Month in Left Bank Emirates Leisure Retail
Honorawards
- Havana Club Mixology Competition, 3rd Place in 21 competitors in different hotel
- UAE Bartenders Cup 2024, Top 15 in 60 plus competitors in different hotel and club
Timeline
Club and Restaurant Supervisor
AER DXB
10.2023 - Current
Restaurant and Bar Service
AIDA CRUISE
06.2022 - 03.2023
F & B Supervisor
Kingdom Gourmet- Oak Restaurant
07.2018 - 04.2020
F & B Supervisor
Maison Mathis Dusit Thani Hotel
01.2015 - 01.2018
Bar Captain
The Address Hotel Dubai Marina
06.2009 - 08.2014
Bartender
Emirates Leisure Retail
04.2008 - 04.2009
Waiter
Century Hotel Seafood Restaurant
04.2006 - 02.2008
Waiter
Regency Hotel
12.2003 - 01.2006
Hotel and Restaurant Managemet -
Aklan Polytechnic University
01.1998 - 01.2000
Employee of the Month, 08/01/08, Outstanding Performance - Employee of the Month in Left Bank Emirates Leisure Retail
Star of the Month, 08/01/10, Certificate of recognition for commitment and outstanding performance in Blades and Shades in The Address Dubai Marina Hotel (EMAAR HOSPITALITY GROUP)
Certificate of Nomination as Associates, 2012 - 2014, Certificate of Nomination for Associates for 3 consecutive years 2012, 2013, 2014 in The Address Dubai Marina Hotel (EMAAR HOSPITALITY GROUP)
P.I.C (Person-in-Charge) Certificate, 09/01/12, Certificate for the successful completion of Person-in-Charge (P.I.C) Implementation at The Address Dubai Marina (EMAAR HOSPITALITY GROUP)
Certificate of Achievement, 2014, Recognition and appreciation for 5 years of Outstanding Service to EMAAR HOSPITALITY GROUP
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