Rocio Avila Martinez
Laguna Hills
Summary
Seeking a Patient Service Representative, Scheduling, Registration Position
Overview
24
24
years of professional experience
1
1
Certification
Work History
Children's Social Worker ER Investigation
County of Los Angeles DCFS Children and Family Services
04.2024 - Current
- Investigate referrals alleging child abuse, neglect, and/or exploitation by observing the child's well-being and living environment (e.g., body appearance and hygiene, which may require checking a child for child abuse); interviewing clients privately in-person; interviewing various individuals. Warrants
Admitting /Insurance Verification/Registration/Scheduling
Long Beach Memorial Hospital/ Todd Cancer Institute Per Diem
07.2017 - 08.2018
- Scheduled Mammos Quick Registration checking in patients.
- Registering patients, running insurance eligibility/Financial clearing on accounts.
- Obtain Medical Consent Signatures, Collect Copayments Answering phones.
Registration/ Scheduling / Emergency /Admitting/Adults/Pediatric
St. Francis Medical Center Trauma II
08.2020 - 11.2015
- Admission/Registration, Insurance Verification, Authorizations/ Pre-Op Registration
- Arranged all transfers and bed assignments into hospital. Registration, Out patients, Labs, X-rays Echocardiogram & Authorizations
- Admission all Emergency room, Labor& delivery, Psychiatric & Transfers/Direct Admits
Clerical/Work Study/Adult Education
Mt San Antonio College
06.2014 - 08.2013
- Answered phones, checked students in and out of classes, filing
- Checked in and out textbooks to students
- Registered demographic information for new students
- Verified demographic and insurance information after patient's medically screened by a physician.
- Obtained all signatures admitted patients for maternity, newborns, direct admissions and transfers.
Patient Access Services Admitting/ER Admitting/Registration/Pediatrics/Pre admission
UCLA Medical Center Trauma Level I
07.2005 - 08.2001
- Admitted for entire hospital and Pre admit patients for all admissions, surgeries, direct admits
- Admitted emergency patients for a Trauma Level III Hospital Paramedic/Ambulance runs.
- Verified all Insurance Eligibility and Benefits and Collect Deductibles, Copayments and Self Pay
Admitting/ Emergency Room Representative /Scheduling/PBX Switchboard
Lakewood Regional Medical Center
07.2001 - 09.1997
- Registered all Emergency room patients and paramedic runs obtain demographic and insurance information after medically screened by a physician.
- Inpatient Admissions, Insurance Verification, Outpatient's registrations for entire hospital radiology, Pulmonary Function tests, Stress Tests/EKG'S/Echo's/Labs, Physical therapy. Hospital Censes/Discharges
Education
Bachelors - Sociology w/option of Social Work
Cal Poly Pomona
Pomona, CA05.2022
Associate degree - Social and Behavioral Sciences
Mt. San Antonio College
Walnut, CA06.2014
Skills
- Bilingual English/Spanish
- Insurance Verification
- Adult and Pediatric First Aid/CPR/AED with/Epi Red Cross
- Type 55 WPM
- Medical Terminology
- EPIC
- Micro Soft Word
- Outlook
- Excel
- Power Point
- Micro Soft Teams
- Scheduling
Certification
- Certificate-Adult First Aid/AED CPR, First Aid American Red Cross 2024-03-25- Valid for 2 years Certificate ID 01G8328
- Medical Assistant -Bryman College - Anaheim
Languages
Spanish
Professional Working
Timeline
Children's Social Worker ER Investigation
County of Los Angeles DCFS Children and Family Services
04.2024 - Current
Registration/ Scheduling / Emergency /Admitting/Adults/Pediatric
St. Francis Medical Center Trauma II
08.2020 - 11.2015
Admitting /Insurance Verification/Registration/Scheduling
Long Beach Memorial Hospital/ Todd Cancer Institute Per Diem
07.2017 - 08.2018
Clerical/Work Study/Adult Education
Mt San Antonio College
06.2014 - 08.2013
Patient Access Services Admitting/ER Admitting/Registration/Pediatrics/Pre admission
UCLA Medical Center Trauma Level I
07.2005 - 08.2001
Admitting/ Emergency Room Representative /Scheduling/PBX Switchboard
Lakewood Regional Medical Center
07.2001 - 09.1997
Associate degree - Social and Behavioral Sciences
Mt. San Antonio College
Bachelors - Sociology w/option of Social Work
Cal Poly Pomona
Internship
- South Coast Family Medical Center Urgent Care
- Dr. Michael Kent- Laguna Niguel, CA
- 1995-1997
- Medical Assistant Front & Back Office (Internship)
- Front Desk Check in, Registered New Patients, call in prescriptions, request medical records, receive labs results, collect copays, workers comp. Call and verify medical insurance.
- Back office taking patients back to a room, documenting Chief complaint, Medications, Medical history Vitals, blood pressure, temperature, height & weight. Venipuncture, TB Test, EKG, and Injections & U/A dip, Autoclave Sterilization medical instruments. Set up room for Doctor's procedures and minor stitching.
Similar Profiles
Rocio Avila MartinezRocio Avila Martinez
Children’s Social Worker at County of Los Angeles DCFS Children and Family ServicesChildren’s Social Worker at County of Los Angeles DCFS Children and Family Services
Adrian RomeroAdrian Romero
Children's Social Worker at Los Angeles County Department of Children and Family Services (DCFS)Children's Social Worker at Los Angeles County Department of Children and Family Services (DCFS)
Sabra D. AkmalSabra D. Akmal
Supervising Children Social Worker at Los Angeles County Dept. of Children and Family ServicesSupervising Children Social Worker at Los Angeles County Dept. of Children and Family Services
Joshua ChangJoshua Chang
Cashier at Tokyo HamburgCashier at Tokyo Hamburg
Alexandria AxtAlexandria Axt
Volunteer at Saint Vincent De PaulVolunteer at Saint Vincent De Paul