Rociel Jorquia
Caloocan City
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
19
19
years of professional experience
7
7
years of post-secondary education
Work History
Cash Control Jr. Supervisor
DigiPlus Interactive Corporation
11.2022 - 12.2023
- Pro-actively monitor operational issues pertaining to cash collection.
- To ensure teams daily checklists are completed and all control activities are actioned
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Telesales Operator
Home Credit Philippines
02.2022 - 06.2022
- Contacting potential or existing clients to inform about a cash loan product using a script
- To build repeat business through excellent customer service relations.
Stocks Supervisor
Your Home Fairview (Homeone Builders) - Veniz Lovy Manpower Services
04.2021 - 01.2022
- Labeled, organized and located inventory items in staging areas according to quantity, size, or type of material.
- Strengthened inventory processes to balance supply needs with space limitations.
Team Leader
Marikina Shoe Exchange - SBJ Marikina Shoe Exchange Corporation
02.2013 - 02.2020
- Led team members while providing exceptional customer service and motivate.
- Oversee day-to-day operation and practice borderless at need.
Bingo Cashier
SM Bingo City - Direct Sales Support
11.2010 - 12.2012
- Enhanced customer satisfaction by providing efficient and accurate cashier services during Bingo games.
Dine In Cashier
The French Baker - Stanbake Marketing Corporation
09.2007 - 03.2008
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Fast Food Cashier
Jollibee Robmall 2
06.2005 - 07.2005
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
Sales Associate, Men's Department
SM Department Store SM City Manila
07.2004 - 12.2004
- Solved customer challenges by offering relevant products and services.
Education
Associate of Computer Science And Technology - Computer Science
Asian Institute of Computer Studies
Quezon City 04.2001 - 01.2008
Skills
Customer Relations
Customer Service
Reliability
Emailaddress
rocieljorquia@gmail.com
Personal Information
- Citizenship: Filipino
- Date of Birth: 04/05/87
- Gender: Female
- Marital Status: Married
- Religion: Roman Catholic
Timeline
Cash Control Jr. Supervisor
DigiPlus Interactive Corporation
11.2022 - 12.2023
Telesales Operator
Home Credit Philippines
02.2022 - 06.2022
Stocks Supervisor
Your Home Fairview (Homeone Builders) - Veniz Lovy Manpower Services
04.2021 - 01.2022
Team Leader
Marikina Shoe Exchange - SBJ Marikina Shoe Exchange Corporation
02.2013 - 02.2020
Bingo Cashier
SM Bingo City - Direct Sales Support
11.2010 - 12.2012
Dine In Cashier
The French Baker - Stanbake Marketing Corporation
09.2007 - 03.2008
Fast Food Cashier
Jollibee Robmall 2
06.2005 - 07.2005
Sales Associate, Men's Department
SM Department Store SM City Manila
07.2004 - 12.2004
Associate of Computer Science And Technology - Computer Science
Asian Institute of Computer Studies
04.2001 - 01.2008
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