ROCHELLE F. ANGELES
ACCOUNT MANAGER
Mandaluyong City
Summary
Account Manager coordinating client relationships and IT infrastructure support across servers, networks, cloud, and storage. Aligns business needs with technical solutions, manages implementation and maintenance, and keeps issues moving toward timely resolution. Prepares client reports and technical documentation that support clear communication and reliable service delivery.
Overview
2
2
Languages
5
5
Certifications
9
9
years of professional experience
Work History
Account Manager
Bridgeway Communication System Inc.
01.2025 - Current
- Manage Multiple client accounts per quarter while aligning technical solutions to evolving business needs.
- Serve as the main liaison between clients and internal technical teams on all IT infrastructure matters.
- Oversee implementation, maintenance, and optimization of servers, networks, cloud, and storage systems.
- Prepare technical documentation, client reports, and presentations that translate infrastructure status into clear updates.
- Collaborate with engineering and support teams to deliver seamless service and maintain system uptime and reliability.
- Strengthen account growth through account planning, lead qualification, upselling, cross-selling, and negotiation.
Sales Executive
Precious Island Corp.
01.2024 - 01.2025
- Qualified multiple leads weekly through proactive prospecting and outreach, strengthening the sales pipeline and creating new opportunities for business growth.
- Built client relationships through consistent account management and responsive support for ongoing needs.
- Visited client offices to present latest product updates and create opportunities for upselling and cross-selling.
- Responded to client inquiries with a professional, friendly approach that supported positive customer experiences.
- Sustained repeat business by following up on account needs and reinforcing value during ongoing client interactions.
- Supported sales conversations by pairing product knowledge with clear communication and timely client engagement.
Building Admin
Charles Builders Co. Inc
01.2022 - 01.2023
- Inspected building condition, general upkeep, and cleanliness across the building, surroundings, and facilities.
- Organized and stored paper and digital records, then typed letters and reports for office use.
- Greeted visitors at reception and supported clear communication with a professional, team-oriented approach.
Sales Executive
Sophils General Merchandise
01.2020 - 01.2022
- Maintained organized, presentable merchandise to support steady sales and an appealing store floor.
- Coordinated delivery schedules and purchasing tasks to keep inventory movement and replenishment on track.
- Organized stock inventory to improve item availability and day-to-day product oversight.
- Communicated with coworkers to align on assigned projects and coordinate daily execution.
- Collected payable cheques and supported billing follow-up for customer transactions.
Warehouse Checker
Oriental Textile Corp.
01.2018 - 01.2020
- Organized inventory and storage areas to keep goods easy to locate and dispatch.
- Maintained item records and updated warehouse reports to support accurate tracking.
- Received, identified, and dispatched goods while maintaining quality standards throughout handling.
- Coordinated with other departments to resolve issues and keep warehouse activities moving.
- Applied critical thinking to spot discrepancies and keep inventory data reliable.
Education
Bachelor of Science - Business Administration Major in Marketing Management
Rizal Technological University
Boni Avenue Mandaluyong01-2018
Skills
Account management
Client relationship management
Sales
Communication
Teamwork
Sales prospecting
Critical thinking
Negotiation
Lead qualification
Customer retention
Contract negotiation
Account planning
Upselling
Cross-selling
Salesforce reporting
IT infrastructure
Certification
Creativity of Young Marketers Building Impact for the Future.
Timeline
Account Manager
Bridgeway Communication System Inc.
01.2025 - Current
Sales Executive
Precious Island Corp.
01.2024 - 01.2025
Building Admin
Charles Builders Co. Inc
01.2022 - 01.2023
Sales Executive
Sophils General Merchandise
01.2020 - 01.2022
Warehouse Checker
Oriental Textile Corp.
01.2018 - 01.2020
Bachelor of Science - Business Administration Major in Marketing Management
Rizal Technological University