Rochelle G. Banquiao
Marilao
Summary
A position that provides me the proper venue to exercise and share my knowledge and skills to the fullest.
Overview
9
9
years of professional experience
Work History
Online Marketing Associate
Glow-Flow
07.2025 - Current
- Managed affiliate marketing program, fostering relationships with partners to increase referral sales.
- Partnered with influencers for promotional collaborations, expanding brand reach and attracting new customers.
- Collaborated with sales team to align marketing strategies with business goals, increasing overall revenue growth.
- Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Customer Service
PH Nato Dito Inc.
03.2025 - 07.2025
- Updating customer records and resolving complaints
- Processing orders and transactions
- Data encoding, and inputting data into company internal system
- Delivered exceptional customer service, addressing concerns and handling returns professionally.
- Increased merchant retention, providing exceptional customer service and consistent communication.
Data Encoder
Protemps
04.2023 - 09.2024
- Recognizes risk areas and recommend measures to address these with the objective of improving services and profitability.
- Entering data into company system database.
- Verify the accuracy of the data to ensure high-quality standards.
Payment Specialist
Primo Solutions Corporation
02.2022 - 04.2023
- Banking
- Transaction Verification
- Receipt Checker
Admin Officer
Triple Star Company
05.2021 - 01.2022
- Assisting new employees for move in/out
- Room Accommodation checker
- Housekeeping Monitoring
- Office inventory
- Document filling
Payment Officer/Encoder
Dingsheng Company SOFTPARK INC.
01.2020 - 04.2021
- Banking
- Withdrawal and Deposit transaction
- Customer Service
Online Marketing Staff
Goldlines International Co. Ltd.
07.2017 - 10.2019
- Managing Shopee, Lazada, Zalora, and Zilingo Account
- Managing company’s social media sites (Facebook & Instagram)
- Packing to Shipping the online purchase of the customer
- Aftersales
- Sales Report
- Telemarketing
Receptionist
Goldlines International Co. Ltd.
11.2016 - 06.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
Bachelor of Science in Business Administration - Marketing Management
Global Reciprocal Colleges
GRC Bldg. Rizal Ave. Ext. Cor. 9th Ave,. Caloocan 01.2016
High School -
Longos National High School
Maya-maya St. Brgy. Longos, Malabon City01.2012
Elementary School -
Ninoy Aquino Elementary School
Maya-maya St. Brgy. Longos, Malabon City01.2009
Skills
- Proactive in acquiring knowledge
- Proficient in maintaining focus in high-pressure situations
- Handle objections professionally
- Proficient in computer applications
LANGUAGE SKILLS
TESDA WOMENS CENTER DECEMBER 2020 (JAPANESE LANGUAGE LEVEL N5) TESDA Complex, East Service Road, South Luzon Expressway Fort Bonifacio, Taguig, PH
LYCEUM OF MAKATI INSTITUTE OF LANGUAGE STUDY MARCH 2021 (JAPANESE LANGUAGE LEVEL N4) Regus Penthouse, PNB Makati-Allied Bank Center Ayala Avenue, Makati City
Timeline
Online Marketing Associate
Glow-Flow
07.2025 - Current
Customer Service
PH Nato Dito Inc.
03.2025 - 07.2025
Data Encoder
Protemps
04.2023 - 09.2024
Payment Specialist
Primo Solutions Corporation
02.2022 - 04.2023
Admin Officer
Triple Star Company
05.2021 - 01.2022
Payment Officer/Encoder
Dingsheng Company SOFTPARK INC.
01.2020 - 04.2021
Online Marketing Staff
Goldlines International Co. Ltd.
07.2017 - 10.2019
Receptionist
Goldlines International Co. Ltd.
11.2016 - 06.2017
Bachelor of Science in Business Administration - Marketing Management
Global Reciprocal Colleges
High School -
Longos National High School
Elementary School -
Ninoy Aquino Elementary School
ON-THE-JOB TRAINING
- MOTORTRADE, CONCERTED MANAGEMENT CORPORATION GALLERIA CORPORATE CENTER EDSA COR. ORTIGAS AVE. QUEZON CITY
- OSM CITY CARS (SUZUKI AUTO EAST AVENUE) 1 EAST AVENUE, CORNER EDSA DILIMAN QUEZON CITY
SEMINAR/S ATTENDED
- MADWORLD (A CONFERENCE ON VIRAL MARKETING AND TRENDS) MOA ARENA PASAY CITY JANUARY 31, 2016
- BUSINESS CONCEPTS AND MARKETING TRENDS SOCIAL HALL, NEW CITY HALL, CITY GOVERNMENT OF VALENZUELA FEBRUARY 20, 2016
- PASSION FOR WORK CAREER TALK GLOBAL RECIPROCAL COLLEGES, CALOOCAN CITY MARCH 4, 2016
- LAZADA EVOLUTION: EXPLORING THE WORLD OF E-COMMERCE, PTTC BLG., PHILTRADE COMPLEX, SEN. GIL J. PUYAT AVE. COR. ROXAS BLVD., PASAY CITY JULY 12, 2018
References
Kenia Nabablit
Graphic Designer
Goldnines International Co. Ltd.
Contact No: +63 9158861590
Josephine Merdegia
Sales Executive
Suzuki East Avenue
Contact No: +63 9300261951
Ronald Siason
BSBA Program Head
Global Reciprocal Colleges
Contact No: +63 9773423301
Disclaimer
I hereby declare that all of the above information are true and correct to the best of my knowledge.
Rochelle G. Banquiao
Applicant
Similar Profiles
Hollie BerryHollie Berry
Wellness Coach, Yoga Instructor & Tech Mentor at Inner Glow Yoga FlowWellness Coach, Yoga Instructor & Tech Mentor at Inner Glow Yoga Flow
Marisa KeithMarisa Keith
Tanning Consultant at Glow With The Flow TanningTanning Consultant at Glow With The Flow Tanning
Absalom ValderrabanoAbsalom Valderrabano
B – Level Vw Technician at Flow Volkswagen (Flow Motors)B – Level Vw Technician at Flow Volkswagen (Flow Motors)
Donald RabeDonald Rabe
Senior Logistics Analyst at EmersonSenior Logistics Analyst at Emerson
Paolo Miguel DeclaroPaolo Miguel Declaro
Buy and Sell at Self-employeedBuy and Sell at Self-employeed