Rochelle Ballo
Binan, Province Of Laguna
Summary
Dynamic Florist Manager at Shades of Blooms Flower Shop with a strong creative vision and proven sales strategy development. Enhanced customer satisfaction through exceptional service and innovative marketing, leading to significant revenue growth. Expertise in floral design and social media marketing, fostering a loyal client base and expanding product offerings.
Overview
15
15
years of professional experience
Work History
Florist Manager
Shades of Blooms Flower Shop
06.2022 - Current
- Analyzed sales data to identify opportunities for improvement or expansion in product offerings.
- Maintained an up-to-date knowledge of industry trends by attending conferences, workshops, and networking events, ensuring the store remained competitive within the market.
- Implemented innovative marketing strategies to attract new clients and grow business revenue.
- Supervised daily operations of the store, maintaining high standards of cleanliness, organization, and visual presentation.
- Utilized social media platforms effectively to promote the store''s services and connect with potential customers.
- Handled complex customer inquiries and resolved issues promptly, ensuring client satisfaction and loyalty.
Professional Medical Representative
Euro-Med Laboratories Phil
09.2010 - 06.2019
- Demonstrated expertise in product knowledge through continuous training sessions, webinars, and self-directed learning initiatives.
- Established long-term relationships with key opinion leaders in the medical field, fostering trust and rapport.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions tailored to their needs.
- Collaborated with marketing team to create engaging promotional materials for product launches and events.
Education
Bachelor of Science - PhysicalTherapy
UPH Dr. Jose G. Tamayo Medical University
Binan, Province Of Laguna, Philippines05-2008
Skills
- Creative vision
- Sales strategy development
- Order fulfillment
- Floral design expertise
- Marketing and promotion
- Customer service
- Flower arranging
- Social media marketing
- Pricing strategy
- Flower arrangements
- Floral pricing
- Promotional planning
- Goal setting
Languages
English
Intermediate (B1)
Timeline
Florist Manager
Shades of Blooms Flower Shop
06.2022 - Current
Professional Medical Representative
Euro-Med Laboratories Phil
09.2010 - 06.2019
Bachelor of Science - PhysicalTherapy
UPH Dr. Jose G. Tamayo Medical University
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