ROBY LOVE SARTE
Taguig City
Summary
Offering solid foundation of interpersonal and communication skills, ready to learn and grow in this dynamic field. Delivers ability to quickly grasp product knowledge and distribution techniques. Ready to use and develop problem-solving and customer service skills in Desired Position role.
Overview
16
16
years of professional experience
Work History
Independent Distributor
Zynergia
08.2019 - Current
- Selling Health Related Products
- Presenting the benefits and uses of the products
- Negotiating the best deals with vendors and other people
- Conducting Demo on how to intake the food supplements
- Recruiting people to be a Distributor to help them for extra income on their daily basis
- Negotiated favorable payment terms with suppliers to improve cash flow management and overall financial stability of the business.
- Increased sales revenue by consistently following up with leads and cultivating long-term relationships.
Customer Sales Representative
R.O.X
11.2024 - 05.2025
- Selling and Promoting Branded Outdoor products
- Emphasized product specifications to meet customer needs.
- Described product highlights and benefits to help guide purchasing decisions.
- Increased customer satisfaction by addressing and resolving issues promptly and professionally.
Call Center Agent
Alorica
05.2024 - 01.2025
- American Homeshield Agent (Warranty)
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
- Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
- Exceeded daily call center metrics, consistently maintaining a high level of productivity and customer satisfaction.
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
Jollibee Crew
Jollibee Inc.
06.2016 - 01.2017
- Cooking Fries and Refilling Soda
Sales Agent
Globe Telecom
01.2009 - 01.2012
- Sharing information about our company and products
- Selling products and services
- Recruiting people to be a Sales Agent
Education
Grant's Apostolic Institute
Taguig CityBachelor Of Science - Marketing Management
Taguig City University
Taguig City01.2016
High School Diploma - Highschool
Magballo Catholic Highschool
Kabankalan, Bacolod City03.2006
Skills
- Negotiation
- Communication
- Public Speaking
- Creativity
- MS Office (Outlook, Teams, Excel, PowerPoint, Word)
- Brand promotion
- Staff training and development
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Leadership skills
- Multitasking
Personal Information
- Date of Birth: 07/13/90
- Nationality: Filipino
- Marital Status: Single
Trainings Seminars
- NPS Champion, Present
- Abay Top Performer, Present
- Top Service Agent (Month of September), Present
- Food Handler's Seminar, Taguig City Municipality, 06/15/16
- Guerilla Marketing Seminar, SM Sta. Mesa, 03/06/15
- Digital Youth Capabilities: Enhancement for creating Innovative products Seminar, Taguig City University, 02/21/15
- Selling strategies and Techniques and Personality Development Seminar, Taguig City University, 02/04/14
Languages
English
Upper intermediate (B2)
Timeline
Customer Sales Representative
R.O.X
11.2024 - 05.2025
Call Center Agent
Alorica
05.2024 - 01.2025
Independent Distributor
Zynergia
08.2019 - Current
Jollibee Crew
Jollibee Inc.
06.2016 - 01.2017
Sales Agent
Globe Telecom
01.2009 - 01.2012
Grant's Apostolic Institute
Bachelor Of Science - Marketing Management
Taguig City University
High School Diploma - Highschool
Magballo Catholic Highschool
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