Robielyn Gonzales
Food And Beverage Handler
MAKATI
Summary
Customer-oriented candidate recognized for delivering high-quality service to promote cafe's and, restaurant culture, values and mission. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and task.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Junior Barista/Purchaser/Bakery Production Worker
Waffle Waffee Creation By Chef Gracie
10.2022 - Current
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Head Cook
L@L's Cafe
02.2022 - 09.2022
- Placed orders to restock items before supplies ran out.
- Developed recipes, portion specifications, and standard preparation procedures for all dishes.
- Implemented food cost and waste reduction initiatives to save money.
- Mentored kitchen staff to prepare each for daily operation.
- Coordinated with team members to prepare orders on time.
Line Cook
Backyard Kitchen & Brew
10.2015 - 05.2018
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items such as meats, poultry, and fish for daily basis needed
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Line Cook/Assistant to the Head Chef
PIPINO By PINO Food Inc
02.2013 - 10.2015
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared and check freshly food items such as meats, poultry, and fish.
- Maintained composure and work quality while under stress.
- Cleaned and maintained work areas, equipment and utensils.
- Produced adequate amounts of mise en place to make meal preparation easier.
Education
Bachelor of Science - Hotel And Restaurant Management
Colegio De San Lorenzo Ruis De Manila Inc.
Catarman NOrthern Samar 04.2001 -
Skills
Product Upselling
Order Taking
Cash Handling
Menu Memorization
Espresso Machine Operation
POS Systems
Friendly and Outgoing
Certification
OJT, CROWN REGENCY HOTELS and TOWER
Timeline
Junior Barista/Purchaser/Bakery Production Worker
Waffle Waffee Creation By Chef Gracie
10.2022 - Current
Head Cook
L@L's Cafe
02.2022 - 09.2022
Line Cook
Backyard Kitchen & Brew
10.2015 - 05.2018
Line Cook/Assistant to the Head Chef
PIPINO By PINO Food Inc
02.2013 - 10.2015
OJT, CROWN REGENCY HOTELS and TOWER
01-2013
NCII. BARTENDING
06-2012
NCII. HOUSEKEEPING
08-2008
Bachelor of Science - Hotel And Restaurant Management
Colegio De San Lorenzo Ruis De Manila Inc.
04.2001 -