Robert Zeus Vidal

Assisted users with technical issues, updated profiles, created Quality Forms, deleted calls, collaborated with NICE/AWS engineers, GSD and WFM to resolve access issues for NICE and AWS.

Handled the Quality evaluations and related reports and analytics for Barnes and Noble, MLB, EMC, IBM, Abbott, WWE, Clorox, Alamo Colleges, Endeavor, BRL, NBA, and FDSN.

Technical Support then Store Support for the Barnes and Noble Account.

Handled event organizing-related tasks from making/receiving phone calls, organizing data, bookkeeping, writing articles for different publications, coordinating with different communications companies, venue reservations, schedule organizations, payroll, etc.

Used a machine-operated answering device to make outgoing calls offering new payment options for businesses.

Had my own column where I wrote articles related to Technology.

Handled the Teleflora account. We receive orders for flower arrangements.