Robertson Culler Bancolita
Pasay City
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Casino Slot attendant
Newport World Resorts
07.2023 - Current
- To develop and maintain positive relationships with guests who play the slot machines
- Represents the company in delivering a special and positively memorable first impression experience for all guests
- To provide a variety of customer service duties, such as helping guests find the type of slot machine they like, explaining gaming rules and promotional event, directing visitors to other casino services, and providing payouts for jackpots
- Maintains a clean and safe environment for our guests to enjoy
- Administrative tasks such as - Manpower schedule and Allocation, Managing data in spreadsheets and reports making sure it up to date, Organizing and scheduling meetings and events for the Head of the department, Carrying out clerical duties including answering phones and preparing documents, Ordering office/operations supplies and Liaising with staff in other departments (procurement, finance, and HR)
Graphic Designer / Asst. Art Director
Bliss Event Services
10.2017 - 03.2020
- Meet with clients or the art director to determine the scope of a project and Advise clients on strategies to reach a particular audience
- Create images that identify a product or convey a message and Develop graphics for product design, illustrations, logos, and websites
- Present the design to clients or the art director to review for possible re-works
- Event-place Ocular for inspection and planning for possible design needs by the client
Passenger Service Agent (Hub Control Agent)
1 Aviation
03.2018 - 01.2020
- Check-in counter tasks such as - entertaining and Checking-in Revenue Guest, Providing Extended Service to Revenue guests who are First riders, special handling guests (PWD, elder guests, EXMO, etc.) and Inconvenience passengers, Proper tagging and handling of passenger baggage, Providing Flight information, Procedures, and Safety Regulations including Dangerous Goods
- Boarding gate tasks such as - Intercepting bulk baggage that are too large for Overhead bins, Printing Flight Manifest, Announcing Boarding time, assisting PWD, SENIOR, EXMO, and Pax w/ Infant During Boarding
- Operation control center tasks such as analyzing and Repositioning (during rest on night) of aircraft, announcing to all department stations sudden changes in aircraft, encoding flight delays, details, and discrepancies remarks in AIMS system, coordinating with airport authorities regarding possible parking bay for aircraft and any unusual scenarios that may risk airworthiness of aircraft, expediting station jobs to prevent flight delays, relaying information to the pilot captain about METAR and possible bay assignment and other flight-related queries, printing back up load sheet for the pilots
Helper Aircraft Mechanic
World Aviation Corporation
11.2016 - 05.2017
- Aircraft Marshalling, aircraft re-positioning, and aircraft Re-fuelling
- Aircraft Inspection and test (Visual inspection, General visual inspection, functional test) including post flight and pre-flight checks
- Request, Storage and Inventory keeping (sorting newly arrived Items)
- Aircraft maintenance task such as Engine compressor washing, Main gearbox oil, Engine oil and hydraulic oil servicing
- Including serviceable hangar equipment
- Tidy and maintaining guest room, hangar and ramp
Education
Bachelor of Science - Aircraft Maintenance And Technology
Philippines State Colloge of Aeronautics
Piccio Garden Villamor Airbase Pasay City03-2016
Skills
- Quick learner
- Strong communication skills
- Patience and empathy
- Efficient multitasking
- Team player attitude
- Reliability and punctuality
- Basic computer literacy
- Troubleshooting systems
- Documentation skills
- Graphic design
- Visual design
- Digital illustration
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 3 staff members as Assistant Art Director.
- Resolved product issue through consumer testing.
- Designated as Administrative staff in Casino Slots department and Top 9 out of 200 in best performing staff ranking.
Affiliations
- GUHIT PINAS ORGANIZATION - Administrator (2014-2015)
- RESERVED OFFICER TRAINING CORPS (ROTC) - Cadet (2013)
- Y.M.C.A ( YOUNG MEN‘S CHRISTIAN ASSOCIATION ) - Member (2011-2012)
- M.Y.C. ( MAKATI YOUTH CONGRESS) - Member, Officer (2011-2012)
- ROTARY YOUTH CLUB - Member (2010-2011)
Languages
Filipino
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Casino Slot attendant
Newport World Resorts
07.2023 - Current
Passenger Service Agent (Hub Control Agent)
1 Aviation
03.2018 - 01.2020
Graphic Designer / Asst. Art Director
Bliss Event Services
10.2017 - 03.2020
Helper Aircraft Mechanic
World Aviation Corporation
11.2016 - 05.2017
Bachelor of Science - Aircraft Maintenance And Technology
Philippines State Colloge of Aeronautics
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