Robertson Castano
Makati City, Metro Manila
Summary
Associate Business Analyst with a proven track record at Optum Global Solutions (Philippines) Inc., specializing in data analysis and Microsoft Excel. Expert in merging diverse data sources, enhancing data accuracy, and driving cross-functional team collaborations. Demonstrates exceptional attention to detail and problem-solving skills, significantly improving operational efficiency.
Overview
12
12
years of professional experience
Work History
Associate Business Analyst
Optum Global Solutions (Philippines) Inc.
10.2022 - Current
- Gathering data from different sources such as databases, spreadsheets, and other systems.
- Ensuring the data is accurate and consistent by handling missing values, removing duplicates, and correcting errors.
- Combining data from different sources into a single, unified dataset.
- Analyzing the data to understand its structure, patterns, and relationships. Which is often involves visualizations and summary statistics.
- Consistently met tight deadlines under pressure while maintaining exceptional attention-to-detail standards expected in high-stakes situations.
- Collaborated with cross-functional teams to ensure the successful execution of crucial initiatives.
Workforce Analyst
Optum Global Solutions (Philippines) Inc.
01.2017 - 10.2022
- Managed overtime, shift swaps, breaks and PTO requests.
- Set and adjusted to schedules to maintain optimal coverage and service levels.
- Created training materials for new employees to provide information about attendance guidelines.
- Produced and updated documents, reports, and tracking spreadsheets using Excel, CMS, NICE IEX.
Coordinator
Mirof Resources
01.2014 - 01.2015
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Private Duty Registered Nurse
Asian Coatings Philippines Inc.
01.2013 - 01.2014
Education
Bachelor of Science - Nursing
STI Global City Taguig
Taguig, Metro Manila, Philippines05-2012
Skills
- Microsoft Excel expertise
- Resolving issues
- Data Entry
- Power BI dashboard creation
- Data collection & research
- Data analysis
Timeline
Associate Business Analyst
Optum Global Solutions (Philippines) Inc.
10.2022 - Current
Workforce Analyst
Optum Global Solutions (Philippines) Inc.
01.2017 - 10.2022
Coordinator
Mirof Resources
01.2014 - 01.2015
Private Duty Registered Nurse
Asian Coatings Philippines Inc.
01.2013 - 01.2014
Bachelor of Science - Nursing
STI Global City Taguig
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