Data Entry
Roberth Medez
I.T
Bacolod
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Virtual Assistant position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
I.T
Government
Silay City
01.2023 - Current
Sales Associate
HC Consumer Finance Corporation Phillipines
Bacolod
06.2021 - 01.2023
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Recorded accurate and efficient records in customer database.
- Attended monthly sales meetings and quarterly sales trainings.
- Negotiated prices, terms of sales and service agreements.
- Developed, maintained and utilized diverse client base.
Technician
Kc Wonderland Corporation Phillipines
Bacolod
01.2016 - 02.2020
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Completed job reports and logs immediately following service calls.
- Maintained quality assurance and customer satisfaction objectives.
- Suggested specialized fixtures, test equipment and procedures for failure analysis.
- Applied critical thinking and research to address complex issues.
- Maintained compliance with regulatory standards and safety requirements.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Tested components and systems to evaluate performance and identify concerns.
- Drafted preventive maintenance schedule to support equipment longevity.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Addressed routine equipment maintenance according to established schedule.
- Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
- Mentored junior technicians in maintenance, repair and reporting duties.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Spread out articles or materials and examined for holes, tears and other defects.
- Tested systems, noting issues and completing preventive maintenance.
- Checked, repaired and repacked survival equipment to meet specifications.
- Patched holes, sewed tears and ripped seams or darned defects using needles and thread or sewing machines.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
Education
Bachelor In Information System - Bussiness And Computer Maintenance
Bacolod City College
Brgy.Taculing Bacolod City, Negros Occidental Phillipines 04.2009 - 03.2012
Skills
MS Office
Data Entry
Google Workspace
Problem-Solving
Attention to Detail
Organization and Time Management
Multitasking Abilities
Active Listening
Interpersonal Communication
Analytical and Critical Thinking
Teamwork and Collaboration
Self-Motivated
Maintenance an d Repair
Excellent Communication
Written Communication
Decision-Making
Dependable and Responsible
Software
Timeline
I.T
Government
01.2023 - Current
Sales Associate
HC Consumer Finance Corporation Phillipines
06.2021 - 01.2023
Technician
Kc Wonderland Corporation Phillipines
01.2016 - 02.2020
Bachelor In Information System - Bussiness And Computer Maintenance
Bacolod City College
04.2009 - 03.2012