Robert M. Agupasa
Sagay City
Summary
Driven Sales Associate with a proven track record at Shoe Earth, enhancing customer engagement and exceeding sales goals through expert merchandising and exceptional customer service. Skilled in problem-solving and teamwork, successfully generated new leads and fostered customer loyalty, significantly contributing to store performance.
Overview
1
1
year of professional experience
Work History
Sales Associate
Shoe Earth
05.2021 - 07.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
Education
Automotive - Automotive Mechanics
Dr. Floro Bongco National High School
Central Leonor07.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Excellent people skills
- Goal-Oriented
- Exceptional customer service
- Store Opening and Closing
- Sales expertise
- Product Sales
- Customer Needs Assessment
- Sales Strategies
- Merchandising knowledge
Timeline
Sales Associate
Shoe Earth
05.2021 - 07.2022
Automotive - Automotive Mechanics
Dr. Floro Bongco National High School
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