ROBERT MAGTOTO
B.S. In Computer Engineering
Angeles City
Summary
Seeking a challenging position to contribute keen observational skills, technological expertise, and a commitment to maintaining a safe and secure environment.
Overview
19
19
years of professional experience
Work History
Surveillance Dept. Head
SunValley Clark Hub Corporation / Golden Coast Viewpoint Incorporated
- Current
- Implementing Surveillance Systems, Staff Training and Supervision, Policy Development, Incident Response, Documentation and Reporting, Collaboration, Training and Development.
- Managed efficient workflows by creating effective schedules and delegating work based on personnel strengths and knowledge
- Evaluated employee performance and implemented improvement plans when necessary, resulting in a more skilled and productive workforce
- Optimized workflow by identifying bottlenecks and reallocating resources accordingly for improved efficiency
Surveillance Operator
Fontana Leisure Parks and Casino
10.2019 - 05.2021
- Documented suspicious activity and events through detailed reports, submitting timely updates to supervisor.
- Operated surveillance equipment, video recorders and computers to monitor activities within facility.
- Researched cheating methods and advantage play systems to quickly identify illegal activity.
- Reviewed video feeds to observe activity at gaming tables, slot machines and in other areas.
Quality Analyst
GWU Marketing Corp.
02.2018 - 10.2019
- Conducted thorough root cause analyses on recurring defects, resulting in the implementation of effective corrective actions.
- Provided detailed reports on quality metrics to senior management, enabling informed decision-making regarding process improvements.
- Monitored KPIs to proactively address bottlenecks and quality issues.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Database Encoder
ONLINE DATABASE ENTRY (DE)
10.2015 - 08.2016
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
- Maintained daily production logs of activities and completed work.
- Scanned documents and saved in database to keep records of essential organizational information.
- Completed daily data back-up to secure records.
IT Specialist
Cox / KOI/ Surla/ Farel 1&2 Hotels, Apartelle and Internet Cafe
5 2009 - 03.2014
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Monitored systems in operation and quickly troubleshot errors.
- Maintained servers and systems to keep networks fully operational during peak periods.
Back Office Technician
SM Clark Hypermarket
10.2008 - 04.2009
Computer Instructor
Special Science Class High School
06.2007 - 03.2008
Internet Technician
Angeles Communication (Angelcom)
06.2006 - 10.2006
Laboratory Technician
Systems Plus College Foundation
11.2005 - 02.2006
Education
Bachelor of Science - Network And System Administration
Systems Plus College Foundation
Angeles City, Province Of Pampanga, Philippines 04.2001 -
Skills
Advance in Microsoft Office applications such as MSWord, Excel and Power Point
PC Troubleshooting and Repair (Hardware/Software)
CCTV installation/troubleshooting (Hardware/Software) IP CAMERA
Networking Skills
IP camera Configuration and troubleshooting
Accomplishments
- Best Design Project - 03/25/2006
- CNAP Skills Competition Regional Champion - 03/03/2006
- CNAP Skills Competition National 3rd Place - 03/30/2006
Personal Information
- Place of Birth: Angeles City, Philippines
- Height: 5'6"
- Weight: 125 lbs.
- Date of Birth: 06/01/1985
- Nationality: Filipino
- Marital Status: Married
- Religion: Roman Catholic
Father
Ruben L. Magtoto, Auto Mechanic
Training
- Wireless Application Protocol - 09/21/2005
- Installation of Red Hat Linux and Mandrake OS With OpenOffice Application - 09/21/2005
- Broadband Technology using WI/FI - 09/24/2005 & 10/01/2005
Mother
Evelinda D. Magtoto, Government Employee
Disclaimer
I hereby certify that the above information is true and correct to the best of my knowledge.
Timeline
Surveillance Operator
Fontana Leisure Parks and Casino
10.2019 - 05.2021
Quality Analyst
GWU Marketing Corp.
02.2018 - 10.2019
Database Encoder
ONLINE DATABASE ENTRY (DE)
10.2015 - 08.2016
Back Office Technician
SM Clark Hypermarket
10.2008 - 04.2009
Computer Instructor
Special Science Class High School
06.2007 - 03.2008
Internet Technician
Angeles Communication (Angelcom)
06.2006 - 10.2006
Laboratory Technician
Systems Plus College Foundation
11.2005 - 02.2006
Bachelor of Science - Network And System Administration
Systems Plus College Foundation
04.2001 -
Surveillance Dept. Head
SunValley Clark Hub Corporation / Golden Coast Viewpoint Incorporated
- Current
IT Specialist
Cox / KOI/ Surla/ Farel 1&2 Hotels, Apartelle and Internet Cafe
5 2009 - 03.2014
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