Robert Ferguson
Angeles City, Province Of Pampanga
Summary
Senior Operations, Supply Chain & Business Transformation Executive with extensive experience in driving operational turnarounds, post-merger integrations, and supply chain optimization. Delivered multimillion-dollar cost savings and enhanced productivity through strategic change and continuous improvement across diverse international operations. Focused on building high-performing teams, aligning operational performance with business strategy, and leading transformation initiatives within the apparel manufacturing and sourcing industries.
Overview
2
2
Languages
30
30
years of professional experience
Work History
General Manager Operations
Byways Bangladesh Ltd.
02.2024 - 12.2025
- Appointed to establish Byways Bangladesh's first physical operation, transitioning the business from a remote trading and subcontracting model to a locally managed office and manufacturing operation.
- Established and launched company's first operations office and manufacturing facility in Bangladesh, enabling local management and operational capabilities.
- Directed business establishment activities, securing facility sourcing, regulatory approvals, licenses, permits, and ensuring compliance with local regulations.
- Recruited, trained, and developed start-up team, implementing operational systems, processes, and governance structures to support efficient operations.
- Direct Reports: 2 | Total Headcount: 6
- Key Clients: Primark, River Island, Ted Baker, Ann Summers, Crew Clothing, French Connection, JD Williams, Moss Bros, Mountain Warehouse, Perry Ellis, and White Stuff.
General Manager Operations
Brandix Intimate India
03.2022 - 12.2023
- Led the post-merger integration of two joint-venture manufacturing facilities into a single wholly owned Brandix operation, aligning operations, teams, and cultures while transforming the business into a Top 5 performing plant within the Brandix Group.
- Unified operations, teams, cultures, and processes under a "One Brandix" operating model.
- Executed post-merger integration to streamline processes and unify teams.
- Drove supply chain transformation efforts to enhance operational effectiveness.
- Executed operational turnaround plans to restore efficiency and productivity.
- Established leadership succession planning frameworks to foster talent development.
- Delivered quantifiable performance improvements through targeted operational enhancements.
- Oversaw 12 direct reports contributing to a total team of 4,000+ individuals.
- Cultivated relationships with key clients including Victoria's Secret, PVH, and Calvin Klein.
Supplier Development Executive
PGS India
01.2021 - 03.2022
- Regional supplier capability-building and operational excellence leadership role to establish and lead the SDP function across India, Bangladesh, and China.
- Established the regional SDP organization to improve supplier performance and efficiency.
- Drove productivity, quality, and operational efficiency improvement programs to enhance supplier capabilities.
- Established performance benchmarks and KPIs to measure supplier performance and drive continuous improvement.
- Established performance benchmarks and KPI’s
- Led cross-functional improvement projects and supplier engagement initiatives to enhance supply chain performance and align with business growth objectives.
- Led a team of 3 within a 7-member organization, ensuring effective collaboration and performance.
- Key Client: Pepco Group
GM Quality & Lean Improvements
Brandix India – B1 Plant
02.2020 - 01.2021
- Led quality, lean, and change management initiatives as part of business transformation assignment, driving continuous improvement efforts.
- Developed and implemented strategies for quality, lean, and operational excellence, enhancing overall business performance and efficiency.
- Led cross-functional improvement programs, establishing performance benchmarks, improvement roadmaps, and KPI management systems.
- Trained and mentored operations, technical, and quality teams to embed quality-first culture, positioning quality as primary organizational performance indicator.
- Direct Reports: 0 | Total Headcount: 4,500
- Key Clients: Victoria's Secret, PVH, Calvin Klein, Uniqlo, and Lidl.
Freelance Consultant
Self Employed
10.2017 - 01.2020
- Delivered consulting services on operational improvement and growth strategy while developing and managing multiple entrepreneurial ventures in the Philippines.
- Guided small and medium-sized businesses in optimizing organizational structure, enhancing operational efficiency, and formulating effective business plans and growth strategies.
- Conducted business assessments, developed improvement roadmaps, and led the implementation of operational and process enhancements.
- Developed business plans, budgets, and investment evaluations, leading project implementation strategies to foster sustainable business growth.
- Established and managed ventures in property development, automotive services, and retail service operations, applying Lean principles, operational excellence, and financial discipline to achieve business objectives.
- Supported business owners with strategic planning, operational systems development, marketing initiatives, and performance improvement programs.
- Direct Reports: 0 | Total Headcount: 4,500
- Key Clients: PLDT, URC, SMART, Rentokil, and Cebu Pacific.
Asia - International Development Director
Byways Group Ltd - Byways Far East Ltd
10.2015 - 10.2017
- International business development, operational excellence, and manufacturing transformation Director.
- Evaluated business opportunities and manufacturing locations to inform strategic business development.
- Developed and implemented lean manufacturing and change management best practices to enhance operational efficiency and profitability.
- Oversaw three direct reports to ensure effective performance | Led operations involving 150 total staff members
- Engaged with River Island as a primary client, Ted Baker, Oasis, All Saints, Karen Millen, Ann Summers, Long Tall Sally, Primark, Coast.
Director of Technical Consultation & Supply Chain Solutions
Bureau Veritas CPS Hong Kong Ltd.
01.2012 - 07.2015
- Developed and delivered technical consulting, quality improvement, and supply chain optimization solutions for major global retailers and brands.
- Developed and delivered technical consulting and supply chain optimization solutions, driving quality improvements for major global retailers and brands.
- Enhanced service offerings and created new value-added solutions, enabling clients to reduce quality defects and improve supply chain performance.
- Led cross-functional consulting projects utilizing specialist resources across Bureau Veritas business units to support client transformation initiatives.
- Led cross-functional consulting projects, leveraging specialist resources across Bureau Veritas business units to support client transformation initiatives.
- Direct Reports: 0 | Total Headcount: 9,000+
- Key Clients – Walmart, JCPenney, Dillard's, Avon, Meijer, PVH, Home Depot, Mothercare, B&Q, George, Arcadia, Chico's, Disney, Carter's, Home Retail Group, Levi's, and Sainsbury's.
Freelance QA Consultant – Indonesia
Self Employed
04.2011 - 07.2011
- Engaged by leading Indonesian apparel manufacturer through referral from Polo Ralph Lauren to review and enhance quality, production, and operational management systems across manufacturing operation, resulting in optimized processes.
- Conducted a comprehensive review of quality and production systems, identifying improvement opportunities and implementing best-practice management processes.
- Developed quality and production management systems, enhancing operational control and product quality, leading to improved manufacturing efficiency.
- Established and trained a cross-functional SWAT team to lead continuous improvement initiatives and support sustainable capability development.
- Implemented pilot production line to validate new quality and productivity methodologies, facilitating deployment across wider operation through train-the-trainer approach.
- Direct Reports: 0 | Total Headcount: 1,800
- Key Clients – Polo Ralph Lauren, Levi's, Calvin Klein, Dress Barn, Seidensticker, El Corte Inglés, and Amesh.
Senior Vice President – Global Manufacturing & Sourcing
Frederick's of Hollywood Group Inc.
01.2009 - 01.2011
- Led global restructuring and supply chain transformation initiatives, driving financial impact across operations.
- Global leadership role focusing on, restructuring, supply chain transformation, and financial impact.
- Lead the restructuring and transition of key business functions from New York to Asia to improve operational efficiency and reduce overhead costs.
- Drove quality enhancement, cost reduction, and operational improvements across wholesale and retail channels, enhancing overall performance.
- Led restructuring and transition of key business functions from New York to Asia, increasing operational efficiency and reducing overhead.
- Direct Reports: 8 | Total Headcount: 1,200
- Key Clients – Frederick's of Hollywood, Walmart, JCPenney, Mervyns, Maidenform, Dillard's, Avon, Meijer, Kohl's, Bon-Ton, Zellers, Sears, Cato, Belk, Bealls, Stein Mart, Boscov's, and Macy's.
Non-Executive Director
Beaufort Property Development
04.2008 - 01.2009
- Co-founded a private property development company in the Philippines, providing strategic direction, investment oversight, and governance support for residential property development projects.
- Contributed to establishment and strategic development of business through project selection, investment planning, and growth strategy.
- Advised on business planning, project feasibility, risk management, and operational development to enhance project outcomes.
- Facilitated design, development, and commercialization of residential property projects, ensuring alignment with market needs.
- Maintained a Non-Executive Director role while management and day-to-day operations were overseen by the Managing Director.
General Manager – China Manufacturing & Sourcing
Tillsonburg (HK) Ltd.
04.2007 - 03.2008
- Managed overall P&L for China manufacturing and sourcing operations, delivering quality products, operational performance, and customer satisfaction.
- Responsible for the overall P&L management of China manufacturing and sourcing operations, ensuring the delivery of quality products, operational performance, and customer satisfaction.
- Managed customer relationships and supplier performance, ensuring consistent quality and timely delivery.
- Oversaw product development and Time & Action (T&A) calendar management, enhancing supply chain visibility and ensuring on-time execution.
- Directed operational and sourcing teams, supporting business growth and enhancing margin and service excellence.
- Managed a team of 12 direct reports overseeing a total headcount of 980 employees.
- Key Clients – White House Black Market, Limited Brands, JCPenney, Coldwater Creek, Lane Bryant, Goody's, Chico's, Walmart, New York & Company, and Ann Taylor LOFT.
Education
City & Guilds - Advanced Sewing Machine Engineering
Barmulloch College of Technology, Glasgow, Scotland
Glasgow, ScotlandO & H Level Certificates - High School
Beath High School
Cowdenbeath Fife ScotlandSkills
- Supply Chain Transformation
- Operational Excellence
- Manufacturing Operations
- Lean Manufacturing & Continuous Improvement
- P&L Management
- Change Management
- Business Restructuring
- KPI development
- Data analysis
- Excel reporting
- Manufacturing Software
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Project)
- Team Leadership & Talent Development
- Quality Systems & Compliance
- Team Leadership & Talent Development
Languages
English
Bilingual or Proficient (C2)
Cantonese
Intermediate (B1)
Accomplishments
- Post-merger transformation 87% to 96% RFT and 65% to 77% efficiency first year
- QRS standing line implementation, 97% RFT and 88% efficiency in 8 months.
- RFT 70% to 90% improvement in 9 months.
- 96% chargeback reduction from USD 240K to USD 10K in 9 months.
- 30% productivity increase and 25% direct labor reduction.
- 420 third-party inspectors deployed on Day 1 for Walmart inspection program.
- 29% end line defect reduction and 22% efficiency increase.
- USD 1.2M restructuring savings.
- USD 2.4M restructuring and air freight savings in first year.
Professional Development
- Lean Manufacturing, Just-in-Time (JIT), Continuous Improvement, and Change Management Programs
- Various leadership, operational excellence, and manufacturing improvement workshops and seminars
Hobbies
Cycling, Swimming, Walking & Flying
Timeline
General Manager Operations
Byways Bangladesh Ltd.
02.2024 - 12.2025
General Manager Operations
Brandix Intimate India
03.2022 - 12.2023
Supplier Development Executive
PGS India
01.2021 - 03.2022
GM Quality & Lean Improvements
Brandix India – B1 Plant
02.2020 - 01.2021
Freelance Consultant
Self Employed
10.2017 - 01.2020
Asia - International Development Director
Byways Group Ltd - Byways Far East Ltd
10.2015 - 10.2017
Director of Technical Consultation & Supply Chain Solutions
Bureau Veritas CPS Hong Kong Ltd.
01.2012 - 07.2015
Freelance QA Consultant – Indonesia
Self Employed
04.2011 - 07.2011
Senior Vice President – Global Manufacturing & Sourcing
Frederick's of Hollywood Group Inc.
01.2009 - 01.2011
Non-Executive Director
Beaufort Property Development
04.2008 - 01.2009
General Manager – China Manufacturing & Sourcing
Tillsonburg (HK) Ltd.
04.2007 - 03.2008
City & Guilds - Advanced Sewing Machine Engineering
Barmulloch College of Technology, Glasgow, Scotland
O & H Level Certificates - High School
Beath High School