Summary
Overview
Work History
Education
Skills
Timeline
Generic
Robert Espinoza

Robert Espinoza

Encoder
Surigao City, Province Of Surigao Del Norte,SUN

Summary

To work hard with full determination and dedication, applying my knowledge and skills to meet company goals. I seek challenging opportunities to grow professionally, learn new systems, and strengthen my customer service, communication, and operational skills for mutual benefit.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

Agonoy Agency
10.2024 - 05.2026
  • Handled customer inquiries, concerns, and account issues professionally
  • Provided accurate information and solutions to ensure customer satisfaction
  • Maintained clear records of interactions and followed up on requests

Cashier & Service Staff

LeTea Siargao
11.2020 - 07.2021
  • Processed cash and credit payments, issued receipts, refunds, and change accurately
  • Resolved customer concerns and provided clear information regarding services
  • Balanced cash drawers and reported discrepancies on time
  • Assisted guests, took orders, and ensured smooth service flow

Senior Kitchen Staff / Cashier /Restaurant Waiter

Barrel Bar Siargao
04.2018 - 10.2020
  • Maintained cleanliness and sanitation of kitchen and dining areas
  • Prepared and stored ingredients properly following safety standards
  • Greeted guests, presented menus, took orders, and served food and beverages
  • Managed payment transactions and delivered friendly, efficient customer service

Education

High School Diploma -

General Luna National High School
General Luna Surigao Del Norte
04.2001 -

Skills

Customer service

Active listening

Critical thinking

Data entry

Timeline

Customer Service Representative

Agonoy Agency
10.2024 - 05.2026

Cashier & Service Staff

LeTea Siargao
11.2020 - 07.2021

Senior Kitchen Staff / Cashier /Restaurant Waiter

Barrel Bar Siargao
04.2018 - 10.2020

High School Diploma -

General Luna National High School
04.2001 -
Robert EspinozaEncoder