Robert Asprer
Las Pinas City
Summary
Experienced assistant dining room manager with a strong background in overseeing dining room operations. Expertise in enhancing guest satisfaction and improving service efficiency. Proven track record in team leadership and effective communication, resulting in smooth operations and a positive dining experience for all guests.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Asst. Dining Room Manager
Magsaysay Maritime Corporation
11.2003 - Current
- Company Overview: (Costa Cruise Line)
- Interacts with the guests to ensure the standard of service has been followed
- Reviews all revenues figures to achieve sales and targets
- Supervises cleaning, maintenance and sanitation in order to follow HACCP standard
- Evaluates the staff and train in order to provide accurate knowledge and develop personal capabilities
- (Costa Cruise Line)
Bar Staff
NYK FIL-Ship
10.1997 - 11.2000
- Company Overview: (Crystal Cruises)
- Handled and moved supplies between stores and bars for restocking and storage
- Performed duties, thoroughly cleaning, sanitizing and replenishing stock
- (Crystal Cruises)
Education
Bachelor of Science - Computer
University of Manila
04.1993
High School -
Martinez Memorial College
03.1990
Skills
- HESS
- T&A
- Service time dashboard
- Crunch time
- DRS
- Microsoft Office
Languages
English
Certification
Training & Coaching MDP 104 by: Johnson & Wales University
Team Building MDP 107 By: Johnson & Wales University
The Excellent Supervisor MDP By: B01 By: Johnson & Wales
University
Communication MDP 103 By: Johnson & Wales University
Leaders and Role Models workshop By: Costa management development program
HACCP PLUS By: Costa hospitality campus
Timeline
Asst. Dining Room Manager
Magsaysay Maritime Corporation
11.2003 - Current
Bar Staff
NYK FIL-Ship
10.1997 - 11.2000
High School -
Martinez Memorial College
Training & Coaching MDP 104 by: Johnson & Wales University
Team Building MDP 107 By: Johnson & Wales University
The Excellent Supervisor MDP By: B01 By: Johnson & Wales
University
Communication MDP 103 By: Johnson & Wales University
Leaders and Role Models workshop By: Costa management development program
HACCP PLUS By: Costa hospitality campus
Bachelor of Science - Computer
University of Manila
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