Hi, I’m
Roberlyn M. Platon
Call Center Agent
Mandaluyong City
Summary
To secure a challenging position that utilize my years of experience , while allowing me the Opportunity to grow professionally.
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
8
years of professional experience
6
years of post-secondary education
Work History
Prime Alliance Recovery Management Inc .
Collections Agent
08.2024 - 02.2025
Job overview
- Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
- Counseled debtors on payment options and arranged installment agreements.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
- Exceeded monthly targets consistently as a result of strong negotiation skills combined with effective account management strategies.
Domestic Helper
01.2022 - 01.2024
Job overview
- Cleaning the House and Taking Care of there Kids.
Skin care Beauty Product Shopwise
Sales Associate
01.2017 - 01.2018
Job overview
- Selling and Explain what is the benefits of the our product.
Education
Mataas Na Paaralang Neptalie A . Gonzales
Secondary
01.2010 - 01.2015
Gateways Institute Of Science And Technology
College
01.2016 - 01.2017
Jobstart training skills
Training
Housekeeping International
Tesda
Skills
Time Management
Timeline
Collections Agent
Prime Alliance Recovery Management Inc .
08.2024 - 02.2025
Domestic Helper
01.2022 - 01.2024
Sales Associate
Skin care Beauty Product Shopwise
01.2017 - 01.2018
Gateways Institute Of Science And Technology
College
01.2016 - 01.2017
Mataas Na Paaralang Neptalie A . Gonzales
Secondary
01.2010 - 01.2015
Jobstart training skills
Training
01.2016
Housekeeping International
Tesda
01.2019
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