Roan M. Landicho
Virtual Bookkeeper
Taguig
Summary
Detail-oriented Bookkeeper and experienced Online Seller with a strong background in managing financial records, balancing accounts, and maintaining accurate documentation. Proven ability to manage online sales operations, including product listings, customer service, and order fulfillment, while ensuring profitability and compliance. Adept at multitasking, problem-solving, and supporting business growth through accurate financial reporting and efficient online business management.
Overview
20
20
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Online Seller
Xandie-Xandieng Online Shop
06.2016 - Current
- Product Listing: Create, upload, and optimize product listings with compelling descriptions, high-quality images, and accurate details.
- Inventory Management: Monitor stock levels, coordinate restocking, and prevent overselling.
- Order Fulfillment: Process customer orders promptly and accurately, including packaging and shipping coordination.
- Customer Service: Respond to customer inquiries, resolve complaints, and ensure a positive buying experience.
- Sales Monitoring & Platform Management: Track daily sales, returns, and customer feedback to analyze trends and improve performance.
After Sales Customer Service
Haier Appliances
04.2010 - 05.2016
- Provide accurate information about products, warranties, installation, and service procedures.
- Process service requests, returns, exchanges, and warranty claims efficiently.
- Coordinate with technicians, logistics, and service departments to ensure timely resolution of issues.
Finance Assistant
01.2006 - 03.2009
- Assist in the preparation of financial reports and statements.
- Process invoices, receipts, payments, and expenses.
- Reconcile credit cards transaction and financial discrepancies.
- Data Entries to SLS - Subsidiary Ledger System.
Education
Bachelor - Business Administration Management
Wesleyan College of Manila Inc.
01.2005
Skills
Bookkeeping & Accounting:
Certification
Work-Ready Accounting for Bookkeepers Training – August 10, 2025
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Online Seller
Xandie-Xandieng Online Shop
06.2016 - Current
After Sales Customer Service
Haier Appliances
04.2010 - 05.2016
Finance Assistant
01.2006 - 03.2009
Bachelor - Business Administration Management
Wesleyan College of Manila Inc.