Rjean Gappi
Imus, Province Of Cavite
Summary
A collaborative team member and leader committed to creating an engaging and inclusive work environment through excellent communication and teamwork. I am adept at developing, effectively creating, and maintaining connections with others. A focused and motivated candidate with strong organizational abilities is seeking an entry-level operations manager role.
Overview
4
4
years of professional experience
Work History
Organization Volunteer
ABO
12.2018 - 07.2021
- Event preparation processes were simplified through the use of effective planning resources and tactics.
- Assisted in recruiting a wide group of volunteers, broadening the team's skill set.
- Collaborated with other organizations to organize combined events or initiatives that benefited numerous communities at once.
Travel Agent
No Name
02.2020 - 03.2021
- Arrange a variety of high-quality travel accommodations for families, groups, couples, and special needs clients.
- Designed customized travel experiences based on a complete understanding of each client's interests, needs, characteristics, budget, and expectations.
- Supplied excellent customer service by addressing concerns and resolving difficulties, resulting in good feedback and recommendations from satisfied customers.
Operations Manager
Company Y
05.2021 - 05.2023
- Established efficient and effective communication with different employees and department leaders, leading to lesser miscommunications and missed deadlines.
- Empower employees to take ownership of their roles, resulting in enhanced accountability and better performance outcomes.
- Managed supply chain activities to guarantee timely and accurate delivery of services.
Education
Bachelor of Science - Tourism Management
Polytechnic University of The Philippines
Santa Mesa, Metro Manila, Philippines07.2000
Skills
- Planning & Implementation
- Interpersonal communication
- Strategic Development
- Leadership
- Customer Service
Timeline
Operations Manager
Company Y
05.2021 - 05.2023
Travel Agent
No Name
02.2020 - 03.2021
Organization Volunteer
ABO
12.2018 - 07.2021
Bachelor of Science - Tourism Management
Polytechnic University of The Philippines
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