Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative- Teller
Metropolitan Bank & Trust Company
06.2017 - Current
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Contributed to sales growth by upselling products and services based on individual customer requirements.
Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
Education
Bachelor of Science - Real Estate Management
Central Philippine University
Iloilo City, Province Of Iloilo, Philippines
04.2016
Skills
Data Entry
Product Sales
Computer Proficiency
Active Listening
Complaint Resolution
Product Knowledge
Customer Service
Sales Closing
Filing
Information Security
Certification
Licensed Real Estate Appraiser
References
References available upon request.
Timeline
Customer Service Representative- Teller
Metropolitan Bank & Trust Company
06.2017 - Current
Bachelor of Science - Real Estate Management
Central Philippine University
Similar Profiles
Leah Lelaine OngLeah Lelaine Ong
Banking Customer Service Representative at Metropolitan Bank & Trust CompanyBanking Customer Service Representative at Metropolitan Bank & Trust Company
Customer Service Representative-New Accounts at Metropolitan Bank & Trust CompanyCustomer Service Representative-New Accounts at Metropolitan Bank & Trust Company