RIZALYN CARANTO
SANTA BARBARA,PANGASINAN
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
19
19
years of professional experience
8
8
years of post-secondary education
Work History
Warehouse Manager
LBC Express, Inc
Pasay City, Metro Manila
08.2018 - Current
- Manages whole warehouse operations
- Handles operational concerns of all principals
- Formulates plans and conceptualizes processes & developments to further improve overall operations
- Coordinates with different departments and division to effectively implement day-to-day operational tasks
- Implements strict adherence and compliance of all warehouse personnel to company's policies and guidelines
- Oversees welfare & safety of personnel in warehouse and necessary facilities improvement compliant with company's policies and guidelines
- Co-Leads ISO compliance and certification of whole Supply Chain Department.
OM for Special Services
LBC Express, Inc
Pasay City, Metro Manila
08.2017 - 08.2018
- Oversees overall monitoring and reporting of all E-com Accounts' delivery and remittance;
- Increased customer satisfaction by resolving delivery and remittance related issues.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to Department Head.
- Used coordination and planning skills to achieve results according to schedule.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
BPQA Supervisor
2GO LOGISTICS, Inc
Taguig City, Metro Manila
01.2015 - 08.2017
- Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
- Audited and documented processes and procedures for new accounts department.
- Provided supportive link between external customers and internal operations.
- Developed training, task and process guidelines and communicated clear and concise directions to employees for all Warehouse site all over country.
- Maintained compliance with company policies, objectives and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Managed to pass all external audits with score of more than 90%.
Returns Supervisor
2GO LOGISTICS, INC
Taguig City, Metro Manila
09.2011 - 12.2015
- Delivered high-quality customer service by gathering feedback on product deficiencies.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Provided documentation and calculations to support inventory distribution decisions.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
- Reduced product loss by 15% over 2 years by maintaining secure environment and workflows
Admin. Assistant
ABOITIZ ONE DISTRIBUTION, INC
Pasig City, Metro Manila
03.2008 - 09.2011
- Performed routine clerical tasks by scanning, filing and copying documents.
- Arranged conference rooms and facilities to prepare for meetings.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Reduced 30% of monthly supplies expenses.
- Composed, edited and prepared correspondence and other department documents.
- Edited subcontractor proposals, project punch lists, transmittal and memorandums for organizational support.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Admin. Assistant
MING GOAL, INC
Makati City, Metro Manila
01.2007 - 10.2007
- Performed routine clerical tasks by scanning, filing and copying documents.
- Screened phone calls to take messages and route calls to appropriate personnel.
- Calculated hours and submitted payroll to achieve timely distribution of funds for ten (10) personnel.
- Composed, edited and prepared correspondence and other department documents.
Admin. Secretary
NORTH LUZON STEEL CORPORATION
Dagupan City, Pangasinan
02.2001 - 01.2004
- Handles preparation of Sales Contract and Job orders for all closed accounts;
- Served customers and followed outlined steps of service.
- Developed team communications and information for meetings
- Handled minimum of 20 calls per day to address customer inquiries and concerns
Education
Bachelor of Laws -
University of Pangasinan
Dagupan City, Pangasinan 06.2001 - 04.2005
Bachelor of Science - Accountancy
University of Luzon (formerly Luzon Colleges)
Dagupan City, Pangasinan 06.1996 - 04.2000
Skills
Distribution and warehousing
Data analysis
Policy and procedure adherence
Contract Negotiation
Safety and compliance
Staff supervision
Logistics Management
Proficient in Microsoft applications
Timeline
Warehouse Manager
LBC Express, Inc
08.2018 - Current
OM for Special Services
LBC Express, Inc
08.2017 - 08.2018
BPQA Supervisor
2GO LOGISTICS, Inc
01.2015 - 08.2017
Returns Supervisor
2GO LOGISTICS, INC
09.2011 - 12.2015
Admin. Assistant
ABOITIZ ONE DISTRIBUTION, INC
03.2008 - 09.2011
Admin. Assistant
MING GOAL, INC
01.2007 - 10.2007
Bachelor of Laws -
University of Pangasinan
06.2001 - 04.2005
Admin. Secretary
NORTH LUZON STEEL CORPORATION
02.2001 - 01.2004
Bachelor of Science - Accountancy
University of Luzon (formerly Luzon Colleges)
06.1996 - 04.2000