Riza Illut
Santa Fe
Summary
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
8
8
years of professional experience
Work History
Associate Software Engineer
Accenture Inc.
08.2022 - 08.2024
Asset and Automation Project
Customer Service Representative
Wipro Philippines
11.2021 - 05.2022
United Airlines Account
Barangay Treasurer
Barangay Balidbid
04.2020 - 08.2021
LGU - Barangay Balidbid
Human Resource Management Office
LGU Santa Fe
07.2019 - 04.2020
Human Resource Management Office
Admin Officer
Cebu Andok's Corporation
03.2018 - 03.2019
Computer Laboratory Assistant
University of San Carlos
07.2017 - 02.2018
North Campus (Proserve Agency)
IT Staff
LGU - Santa Fe
11.2016 - 06.2017
Rural Health Unit Department
Education
Bachelor of Science - Information Technology
Madridejos Community College
Madridejos, Cebu01.2017
High School - undefined
Santa Fe National High School
Santa Fe, Cebu01.2012
Elementary School - undefined
Baigad Elementary School
Bantayan, Cebu01.2008
Skills
- Administrative Expertise
- Technical Support
- Microsoft 365 & SharePoint
- Programming
- Graphic Design
- Customer Service Representation
- Data analysis
- Software troubleshooting
- Remote support
- Network administration
- Hardware integration
- Attention to detail
- DevOps
- Ticket management
Personal Information
- Age: 29
- Height: 5'3
- Weight: 60 kgs
- Date of Birth: 10/24/95
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
Training
- Supervisory Training Program Oplan Back to Basic: 'Fulfilling the Vision through Refined Supervision', Cebu Andok's Corporation, Juan Luna Cor., M.J Cuenco Ave., Mabolo, Cebu City, 08/17/18
- 4th International River Summit 'Raising Awareness, Commitment and resource of the Rivers', Radisson Blue Hotel, Mandaue City, Cebu, Philippines, 11/22/18 - 11/24/18
- Employers Forum, Philippine Health Insurance Corporation, Big Jel's Restomeat, Santa Fe, Cebu, 02/19/20
- Certified Lean Six Sigma - White Belt, International Society of Six Sigma Professionals, Virtual, 01/11/24
- Graphic Design Concepts - 48 hrs., LinkedIn Path Learning, 11/10/24
- Creative Web Design - 102 hrs., Telecall Institute of Technology Inc. with Partnership with TESDA, 10/24/23 - 11/15/23
Timeline
Associate Software Engineer
Accenture Inc.
08.2022 - 08.2024
Customer Service Representative
Wipro Philippines
11.2021 - 05.2022
Barangay Treasurer
Barangay Balidbid
04.2020 - 08.2021
Human Resource Management Office
LGU Santa Fe
07.2019 - 04.2020
Admin Officer
Cebu Andok's Corporation
03.2018 - 03.2019
Computer Laboratory Assistant
University of San Carlos
07.2017 - 02.2018
IT Staff
LGU - Santa Fe
11.2016 - 06.2017
High School - undefined
Santa Fe National High School
Elementary School - undefined
Baigad Elementary School
Bachelor of Science - Information Technology
Madridejos Community College
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