Riza Dadizon

•Provide front line services and support for our regional employees and managers
•Be the point of contact in regional employee’s lifecycle events/requests - from onboarding to off-boarding, promotions, transfers, terminations and any employee related requests while ensuring compliance with employment legislation and company policies
•Ensure timely and accurate handling of all HR administrative processes not limited to work pass
applications, employee letter request, benefits administration, etc
•Prepare employee changes for payroll data and timely maintenance of employees records in HRIS systems
•Partner local in-country People Ops to ensure seamless and smooth operations activities and improvement on a regular basis
•Identify and drive continuous improvement initiatives in enhancing HR Operations with regional and local People Services team
• Support changes in people related operations processes to support agile business growth and needs across various markets
•Stay abreast of country local labor regulations
•Any other ad hoc projects as assigned

• Singapore Transformation (September 2021- December 2021)
• Supports APAC countries
• Deliver efficient, accurate, timely administration services as per agreed KPI's and SLA.
• Track and measure service delivery as agreed in KPI and SLAs with Manila Leadership Team of MBS ES Life Cycle Services.
• Seek opportunities for continual improvement and provide constructive feedback to the leadership team.
• Actively work to achieve set goals and objectives.
• Identify any knowledge gap and coordinate concerns to the Manila Leadership Team.
• Understanding and compliance of confidentiality requirements to perform HR activities due to sensitive nature of the work.

• Support recruiting operations including creation and distribution of offer letters in BrassRing (ATS) within the Service Level Agreement
• Order background checks, track completion and assist in review and analysis of results
• Connect with managers and office liaisons to assist with onboarding, account creation, set-up and IT requisition
• Act as point of contact for all questions related to pre- employment activities from candidates, recruiting, hiring managers and HR
• Perform and track onboarding data entry for large volume of hire
• Other projects and responsibilities as assigned

• Ensure all e-mails received into the Resourcing mailbox are handled within the shift, either by responding to the query, marking the item if sent for info, flagging the e-mail for a team member’s action, or updating PSA RM with necessary assignment info, etc
• Ensure that all assignment data on the corporate resource management application, PSA RM, are maintained for all members across all Germany business units
• Administration of access to mailbox, workspace, and distribution lists, etc
• Take ownership of the transfer process for members between business units
• Attends monthly meeting to Onshore Clients for the updates of task given and raise concerns on the on how to deliver services to Germany Clients
• Provide and delivers accurate data and reports to Onshore Clients

• Handle queries and requests on the process of assigned functional area
• This includes end to end process and coordinating with People Managers, IT Team, Payroll, HR Service Consultant, other HR Service Areas, and Third Parties regarding any assigned tasks as specified in the Global HR processes
• Provide HR generalist advice to employees regarding HR policies and procedures
• The scope of the advice will initially be limited to information contained on the FAQs and HR Library Policy
• Ensuring that People Managers, Employees, Payroll and Third Parties are fully informed for any changes and/or process updates on HR information/data and other relevant correspondence
• Familiarize, conformed and adhere to the Information Security Policy and related Standards, Guidelines, etc
• Mandated by the company

• Conduct initial screening to the applicants, schedule pre- qualified for interview
• Attend recruitment activities, Online Job Search Tarpauline and etc
• Prepare endorsement letter for the newly hires
• Conduct orientation for the newly hires
• Announce AWOL, resigned and separated employees
• Assist Employee Relation
• Conceptualize company program and employee activity