Dynamic AML Investigator Senior Coordinator at Capital One with a proven track record in financial crime investigation and compliance training. Adept at delivering concise analyses and fostering collaboration, I leverage critical thinking and excellent communication skills to enhance fraud detection systems and ensure regulatory adherence.
Passionate about driving impactful results in the financial sector. Focused professional passionate about promoting inclusion, critical thinking skills and student development. Skillful in managing classroom environments and student behavior with positive and proactive strategies. Excellent communication, relationship-building and problem-solving abilities. Creative Elementary Teacher develops hands-on curriculum in alignment with diverse learning styles and abilities.
Flexible and resourceful with expertise adapting to changing trends and needs. Promotes intellectual, emotional, physical and social growth of students. Dynamic educator with several years' experience in elementary education across a broad range of subjects, seeking to utilize background to take next career step with respected school. Champions curriculum objectives to drive excellence in education and guide students towards success in accomplishing academic and personal goals. Proven success in leveraging differentiated learning techniques to lead students in surpassing performance benchmarks.
Energetic academic professional driven to promote student learning outcomes through engaging curriculum and innovative teaching techniques. Well-versed in coordinating in-class instruction, activities, and exams to reinforce core concepts and gauge student comprehension. Attentive to individual student requirements with expertise in adapting to varied learning modalities.
Motivated Elementary School Teacher with experience guiding students with proven teaching methods and positive interactions. Enthusiastic about helping students understand subject materials and educating on social and general learning skills. Kind and caring attitude when communicating with children.
Encouraging Elementary School Teacher skilled in assignment supervision, test administration, and student support. Patient and resourceful educator with many years of comprehensive experience instructing students individually and in groups. Commended for easily cultivating productive and trusting relationships with both students and parents.
Attentive and adaptable Teacher skilled in management of classroom operations. Effective in leveraging student feedback to create dynamic lesson plans that address individual strengths and weaknesses. Dedicated and motivated to encourage student growth through carefully monitored academic progress.
Goal-oriented educator specializing in early childhood development. Proven ability to foster positive relationships with students and parents, enhancing engagement and communication. Committed to promoting academic excellence and social growth among young learners.
Overview
23
23
years of professional experience
1
1
Certification
Work History
AML Investigator Senior Coordinator
Capital One
Alabang/Metro Manila
02.2019 - Current
Maintained fraud analysis models to improve functionality of company systems.
Analyzed results of complex investigations and delivered concise written conclusions to management.
Interfaced with bankers to obtain information related to client's transaction activity.
The focus of the role will be to investigate and monitor financial activities within the business to ensure that all monetary transactions are real, legally compliant, and that the business has a good monetary record, to reduce the possibilities of money laundering accusations.
Banker Coach
Wells Fargo (EGS) WAVE 1
Taguig
07.2016 - 11.2018
Handles coaching new bankers and helps them provide quality service to the customer.
Act as subject matter experts by providing them the correct help set in resolving customers' concerns.
Do side-by-side calls with the new banker to ensure that they follow standard procedure.
Ensure that proper coaching is given to the new banker if needed or necessary.
Handle the team to achieve goals for the metrics.
Explained goals and expectations required of trainees.
Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
Assessed training needs through surveys, interviews with employees or focus groups.
Teacher
Academia Tutorial School
Rosario Cavite
02.2015 - 02.2016
Provide excellent education to pupils by preparing lesson plans every day.
Teach children how to read, count, and learn colors by making visuals that are suited to their age and learning.
Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
Supervised students throughout day, both in classroom and outside during breaks.
Built and strengthened positive relationships with students, parents, and teaching staff.
Surge Recall Consultant and Claims Specialist
Schneider Electric
Rosario/Cavite
11.2013 - 09.2014
Handle emails and cases to resolve the concerns of the distributor who had issues with their orders or items. Most of our tasks were to solve the main error of each manufacturer.
Maintained knowledge of policies and procedures and insurance coverage benefit levels, eligibility systems and verification processes.
Researched and reviewed information to determine validity of insurance claims and contacted companies and customers about decisions.
Identified and pursued subrogation opportunities to recover costs.
Investigate each case being handled carefully; I check the information using their product order number and thoroughly investigate the cases.
Doing bulk orders for a company to replace damaged items.
Taking calls and providing assistance to resolve customers' needs.
Gather basic information about the customer or company to file a claim to replace the item.
Validate information and units given to ensure that the item is part of the recall process.
Support Specialist (Western Union)
VXI Philippines
Buendia/Makati City
03.2010 - 11.2013
Help customers to send money, or receive money. If there is a need to correct the information, ensure that proper verification is made before making corrections to avoid fraudulent transactions.
Handles online issues for the customer if they have problems sending or making a transfer, domestically or internationally.
Point of contact if my supervisor is not around.
Help new specialists, and guide them in every step for handling calls.
Maintained up-to-date knowledge of software and technical developments through reading and training.
Responded to user inquiries about hardware and software, explaining features and resolving questions.
Documented customer interactions and contact information into company database.
Teacher (Elementary)
Tambo Elementary School
Lipa City/Batangas
05.2002 - 05.2004
Provide excellent education to pupils by preparing lesson plans every day.
Teach children how to read, count, and learn colors by making visuals that are suited to their age and learning.
Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Built and strengthened positive relationships with students, parents, and teaching staff.
Inspector
Nissin Monde
Sta. Rosa/Laguna
10.2002 - 04.2003
Check if the product is clean and safe for packing.
Ensure that the quality of the packed product is good.
Monitor and check the cleanliness of the area where the product is being packed.
Reported and tracked deviations from quality standards and recommended corrective action to appropriate personnel.
Developed and implemented inspection procedures, policies, best practices and competency requirements.
Identified acceptable components and rejected defective products.
Education
Bachelor of Elementary Education - Elementary Education
Lipa City Public College
Lipa City
04.2002
Secondary -
Lipa City National High School
Lipa City
04.1996
Primary -
Padre Valerio Malabanan Memorial School
Lipa City Batangas
03.1992
Skills
Subject mastery, pedagogical expertise, assessment proficiency, adaptability, excellent communication skills, a genuine passion for education, and thoughtful reflection inspired by one's faith
Critical thinking
Patience
Communication
Organization
Imaginative thinking
Anti-money laundering compliance
Audit support
Financial crime investigation
Compliance training
Bank secrecy act compliance
Regulatory reporting
Internal controls
Accomplishments
Top banker coach for the month of December 17, 2017
Top banker coach for the month of 10/2017
Top banker coach for the month of 07/2017
Top banker coach for the month of 06/2017
Top Banker Coach for the month of 04/2017
Top Banker Coach for the month of 03/2017
Top 3 agents for WUFSI for the month of 08/2013
Top 8 agents for WUFSI for the month of 07/2013
Top 4 agents for WUFSI for the month of 04/2013
Top 3 agents for WUFSI for the month of 03/2013
Top 2 agents for WUFSI for the month of 12/2012
Top 3 agents for WUFSI for the month of 10/2012
Top 9 agents for WUFSI for the month of 09/2012
Top 5 agents for WUFSI for the month of 06/2012
Top 2 agents for CORE for the month of 12/2011
Top 10 agent for CORE for the month of 08/2011
Top 4 agents for CORE for the month of 06/2011
Perfect attendance for the month of June 11 to December 11, 2011
References
Lara Katrina Quinonez, Unit Manager, Capital One, Alabang, 09178646410
Micah Ilang Ilang, Unit Manager, Capital One, Alabang 09270117575
Mellanie Aguilla, virtual assistant, 09691239310
Spouse
George Anthony C. Fariñas
Personal Information
Louise Antoniette C. Fariñas
Rhian Margarette C. Fariñas
Gabriel Angelo C. Fariñas
Gender: Female
Nationality: Filipino
Marital Status: Married
Religion: Roman Catholic
Place of Birth: Lipa City
Certification
Licensed Teacher, October 2022
Languages
English
First Language
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
AML Investigator Senior Coordinator
Capital One
02.2019 - Current
Banker Coach
Wells Fargo (EGS) WAVE 1
07.2016 - 11.2018
Teacher
Academia Tutorial School
02.2015 - 02.2016
Surge Recall Consultant and Claims Specialist
Schneider Electric
11.2013 - 09.2014
Support Specialist (Western Union)
VXI Philippines
03.2010 - 11.2013
Inspector
Nissin Monde
10.2002 - 04.2003
Teacher (Elementary)
Tambo Elementary School
05.2002 - 05.2004
Bachelor of Elementary Education - Elementary Education