RIZA A. CAMAHALAN

Healthcare Process

• Maintained data entry with 100% accuracy
• Preparing Reporst, Market Review Reports and Quote Request Document.
• Facilitated timely communication with insurance providers.
• Support Audit process

Claims Process

• Reviewing claims related process
• Adjustment

Group Risk Process

• Reviewing Policy documents and Renewal Accounst Review

• Scanned documents and saved in database to keep records of essential organizational information
• Corrected data entry errors to prevent later issues such as duplication or data degradations
• Organized, sorted and checked input data against original document
• Verified data files prior to entry to maintain high data accuracy
• Completed data entry tasks with accuracy and efficiency
• Entered data into system according to formatting standards
• Sorted documents and maintained organized filing process
• Iron Man Award

• Places orders for the different resellers, providing customers satisfaction by placing their order in time
• Sending reports to the team
• Distributing of an EDI orders or tasks to the team
• Makes outbound calls if a missing information is needed from the order
• Processes an order using EDI, XML and C2L orders
• Certificate of Recognition: Q1 2018 Performance “License Blueprint Award”

• Interact with the customers to provide and process information in response to inquiries, concerns and requests
• Sending reports to the Managers
• Doing RCA (root cause analysis) of every case numbers
• Trains newly hired members of the Team
• Top Agent Performance in 180 Days Award
• Certificate of Recognition: Top Case Agent for Services
• Certificate of Achievement: Top Performer (CISCO) Q3 for year 2014 to 2015
• Certificate of Achievement: Top Performer (CISCO) Q4 for year 2014 to 2015