Riva Joyce Hontiveros

• Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
• Understanding business objectives and designing surveys to discover prospective customers’ preferences
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Conducted market research to identify emerging trends, informing future marketing strategies.

Project Management:

• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

• Handle the processing of all orders with accuracy and timeliness;
• Ordering and ensuring the delivery of goods to customers;
• Issuing Sales invoice
• Tracking sales orders to ensure that they are scheduled and sent out on time;
• Updates delivery monitoring for production consumption;
• Inputting of daily sales to ERP/SAP;
• Preparing Sales Forecast and Sales Plan;
• Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents;
• Contacting potential customers to arrange appointments;
• Respond to complaints from customers and give after-sales support when requested;
• Contacting supplier as needed for materials needed