Summary
Overview
Work History
Education
Skills
Timeline
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Ritzson C Montalla

Ritzson C Montalla

Tacloban City

Summary

Dynamic Executive with 15 years of experience leading teams to operational excellence at LBC Express, Inc. Implemented strategic operations management, enhancing service standards and efficiency across departments. Seeking a remote bookkeeping position to optimize financial operations through expertise in inventory management, customer support, and data accuracy.

Overview

15
15
years of professional experience

Work History

Team Head

LBC Express, Inc.
06.2015 - 05.2023
  • Company Overview: LBC Express, Inc. is the leading Global Filipino Company in the business of Express Courier and Money Remittance.
  • A leader who ensures their team's operations run smoothly, efficiently, and in line with company goals. They are a mentor, a manager, and a problem-solver all rolled into one, and are crucial for maintaining LBC's standards of service and operational excellence.

Administrative Assistant

LBC Express, Inc.
09.2014 - 06.2015
  • Company Overview: LBC Express, Inc. is the leading Global Filipino Company in the business of Express Courier and Money Remittance.
  • An Administrative Assistant's role can vary depending on which department they support. For instance, an admin assistant in a branch office might focus on sales and delivery documentation. In contrast, an admin assistant at the corporate head office might focus on supporting a specific executive or department, like Human Resources or Finance.

Team Leader

LBC Express, Inc.
03.2011 - 09.2014
  • Company Overview: LBC Express, Inc. is the leading Global Filipino Company in the business of Express Courier and Money Remittance.
  • A leader who manages, mentors, and motivates a team to achieve operational excellence. They are the frontline manager, responsible for both the day-to-day execution and the long-term development of their team.

Customer Associate

LBC Express, Inc.
10.2008 - 03.2011
  • Company Overview: LBC Express, Inc. is the leading Global Filipino Company in the business of Express Courier and Money Remittance.
  • Streamlined front-line support processes by efficiently addressing inquiries, processing complex shipments, and handling remittance transactions, driving higher client satisfaction and smoother branch operations.
  • Facilitated seamless money remittance and package handling operations by coordinating with internal teams to ensure strict compliance with regulatory policies and timely fulfillment of customer requests.

Education

Bachelor of Science - Accounting

St. Paul's Business School
Campetic, Palo, Leyte
01.2002

Skills

Time management

Timeline

Team Head

LBC Express, Inc.
06.2015 - 05.2023

Administrative Assistant

LBC Express, Inc.
09.2014 - 06.2015

Team Leader

LBC Express, Inc.
03.2011 - 09.2014

Customer Associate

LBC Express, Inc.
10.2008 - 03.2011

Bachelor of Science - Accounting

St. Paul's Business School

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Ritzson C Montalla