Rittz Ruzzell Rufo
San Jose Del Monte, Province Of Bulacan
Summary
Adept at enhancing customer engagement and satisfaction, my tenure at It's Choy Nyammy showcased the ability to excel in fast-paced environments, fostering teamwork and collaboration. Mastering cooking techniques and safety protocols, I significantly contributed to maintaining high health standards, demonstrating a blend of hard skill in cooking and soft skill in customer service.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Crew Member
Its's Choy Nyammy
San Jose Del Monte, Province Of Bulacan
04.2021 - 10.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Collaborated with team members to complete orders.
Crew Member Cook
Family Business
10.2017 - 08.2019
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Kept kitchen up to code for health and safety inspections.
- Maximized sales potential by properly prepping, storing, and rotating food products.
- Fostered strong relationships with customers, addressing their concerns professionally and providing prompt resolutions when needed.
- Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.
Education
Bachelor of Science - Bachelor of Science in Marine Transportation
Our Lady of Fatima University
Valenzuela, Metro Manila, Philippines 04.2024 - 04.2026
Skills
Customer Service
Customer Engagement
Time Management
Teamwork and Collaboration
Cleaning
Cooking
Self-discipline
Safety
Taking Orders
Visual Communication
Timeline
Bachelor of Science - Bachelor of Science in Marine Transportation
Our Lady of Fatima University
04.2024 - 04.2026
Crew Member
Its's Choy Nyammy
04.2021 - 10.2021
Crew Member Cook
Family Business
10.2017 - 08.2019
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