Ritchelle Rivera
Bacolod City, Province Of Negros Occidental
Summary
Dynamic and detail-oriented professional with experience at Kelvin Nicoli Enterprises, excelling in office administration and customer service. Proven ability to enhance operations and foster client relationships, ensuring exceptional service and loyalty. Skilled in scheduling and data entry, with strong communication skills that drive team success and improve overall efficiency.
Overview
16
16
years of professional experience
Work History
Office Secretary
Kelvin Nicoli Enterprises
01.2013 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Resolved problems, improved operations and provided exceptional service.
Salesperson
Carvi Upholstery Supply
01.2010 - 07.2012
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
Bachelor of Science - Elementary Education
Skills
- Detail-oriented data entry
- Scheduling appointments
- Data classification
- Digital document scanning
- Scheduling and calendar management
- Billing and invoicing
- Employee support
- Reception oversight
- Expense reporting
- Travel arrangements
- Office administration
- Phone etiquette
- Customer service
Timeline
Office Secretary - Kelvin Nicoli Enterprises
01.2013 - 11.2025
Salesperson - Carvi Upholstery Supply
01.2010 - 07.2012
Philippine Normal University - Bachelor of Science, Elementary Education