Ritchell Cartalaba
Makilala
Summary
Skilled in customer service and assistance, with a proven track record at LCE Merchandise for enhancing customer satisfaction through consultative sales techniques and effective complaint resolution. Demonstrates strong work ethic and empathy, significantly improving customer relations at Glorious Farm Makilala.
Overview
2025
2025
years of professional experience
Work History
Cashier
Central Wearhouse
Sale Lady
LCE Merchandise
- Provided pricing information to customers regarding specific products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Addressed customer complaints professionally, finding appropriate resolutions that maintained brand loyalty.
Assistant Manager
Glorious Farm Makilala
04.2017 - 06.2024
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
Education
Bachelor Of Science In Computer Science (undergrad -
University of Southern Mindanao
Kabacan CotabatoSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Assistant Manager
Glorious Farm Makilala
04.2017 - 06.2024
Cashier
Central Wearhouse
Sale Lady
LCE Merchandise
Bachelor Of Science In Computer Science (undergrad -
University of Southern Mindanao
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