Rita Lopez
Retail Sales Person
Baguio City, Benguet,Philippines
Summary
Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Financial Advisor/Insurance Agent
Sun Life of Canada Philippines Inc
Baguio City, Benguet, Philippines
03.2020 - Current
- Achieve performance targets by bringing clients through the advice process
- Provide professional best advice in developing clear financial plans for new and existing clients
- Ensure that the highest level of customer service is provided on a consistent basis.
Retail Sales Supervisor/Cashier
R&R 24, Convenience Store
Baguio City, Benguet, Philippines
06.2016 - Current
- Created and implemented employee monthly action plans to increase sales and customer loyalty.
- Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
- Submitted reports to senior management to aid in business decision-making and planning.
Sales Associate/Cashier
Primer Group of Companies
Baguio City, Philippines
05.2014 - 05.2016
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Sales Associate/Cashier
Beawmont Company
Baguio City, Philippines
01.2013 - 04.2014
- Engaged with customer to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate/Cashier
Telstar Company
Baguio City, Philippines
06.2008 - 11.2012
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Marketing Management
University of The Cordilleras
Baguio City, Philippines 08.2018 - 10.2021
Skills
Customer relationship management
Highly Dependable
Excellent attention to detail
Exchanges and refunds
Liquor regulations and compliance
ID verification
POS terminal operation
Credit card processing
Certification
Quality Customer Service
Timeline
Quality Customer Service
04-2022
Financial Advisor/Insurance Agent
Sun Life of Canada Philippines Inc
03.2020 - Current
Bachelor of Science - Marketing Management
University of The Cordilleras
08.2018 - 10.2021
Retail Sales Supervisor/Cashier
R&R 24, Convenience Store
06.2016 - Current
Customer Services NC II
08-2015
Sales Associate/Cashier
Primer Group of Companies
05.2014 - 05.2016
Sales Associate/Cashier
Beawmont Company
01.2013 - 04.2014
Sales Associate/Cashier
Telstar Company
06.2008 - 11.2012