RIOSA P. RAMOS
Process Expert Manager
Tarlac City
Summary
An IT and Finance Professional with 15 years of Experience in Implementation and Support of IT-based Solutions for Different Global Companies. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Process Expert Manager
JTI GBS Philippines, Inc.
Metro Manila
1 2021 - Current
- Implements SAP S4 HANA
- Conducts Blueprinting Sessions and Review
- Configures Materials Management Objects and Prepares Functional Specifications for Development
- Handles Demand and Change Requests for Indirect Procurement
- Supports Cutover/Go-Live and Post Go-Live Activities
- Develops process documentation to maintain standardization and knowledge sharing among team members.
- Collaborates with cross-functional teams to ensure consistent process execution.
- Maintains strong relationships with internal customers ensuring their needs were met effectively balancing competing priorities and resource constraints.
SAP MM Functional Consultant
NTT Data Philippines Inc.
Metro Manila
01.2020 - 01.2021
- Implemented SAP S4 HANA 1909
- Conducted Blueprinting Sessions and Review
- Configured SAP MM modules to align with company-specific requirements, ensuring seamless integration with existing systems.
- Developed documentation including functional specifications, test scripts, user manuals for proper understanding among team members and users alike regarding implemented solutions.
- Enhanced supply chain efficiency by implementing SAP MM functionalities and optimizing procurement processes.
- Contributed to change management efforts by providing guidance on effective adoption of new SAP MM functionalities and processes.
- Resolved complex technical issues within SAP MM environment, improving system performance and reducing downtime.
- Participated in post-implementation support activities to ensure continuous improvement of overall system landscape.
SAP MM Functional Consultant
AGS an E-PLDT Company
Metro Manila
02.2018 - 01.2020
- Project Core Team Lead for SAP MM Modules
- Analyzed business requirements for materials management and developed customized solutions using SAP MM features.
- Supported procurement team by creating purchase orders, contracts, scheduling agreements using SAP MM functions for their specific needs.
- Developed documentation including functional specifications, test scripts, user manuals for proper understanding among team members and users alike regarding implemented solutions.
- Contributed to change management efforts by providing guidance on effective adoption of new SAP MM functionalities and processes.
- Resolved complex technical issues within SAP MM environment, improving system performance and reducing downtime.
- Streamlined inventory management for increased accuracy and reduced stock discrepancies, utilizing SAP MM tools.
- Participated in post-implementation support activities to ensure continuous improvement of overall system landscape.
- Executed and managed over 2 successful SAP implementation projects for large enterprises.
Netsuite Implementation Consultant
Oracle-NetSuite (Professional Service)
Metro Manila
08.2016 - 03.2017
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Optimized supply chain operations for clients, reducing costs and improving efficiency through strategic vendor management.
- Managed approximately 10 projects for General Business Module
SAP MM Functional Consultant
24/7 International
Metro Manila
11.2015 - 07.2016
- Gathered business requirements for P&G India, Malaysia, and Hong Kong sites for Inventory Management
- Configured the required Plants and Storage Locations
- Prepared the Business Process and Configuration Documents
- Created Material Master records and maintained them in their corresponding Plants and Storage Locations
- Performed series of testing (Creation of Purchase Orders, Creation of Goods Receipt, Inventory Transfers, Goods Movements, Invoice Receipt, Sales Order)
- Performed Data Migration for India, Hong Kong and Malaysia
- Prepared a Pre-Go-live and Go-live Strategy Document for India, Hong Kong and Malaysia
- Executed and managed 1 full-cycle implementation and 3 roll-out projects.
SAP MM Functional Consultant
IBM Solutions Delivery
Metro Manila
12.2012 - 06.2015
- L1 and L1.5 Support for SAP MM/SAP WM
- Configured SAP MM modules to align with company-specific requirements, ensuring seamless integration with existing systems.
- Analyzed business requirements for materials management and developed customized solutions using SAP MM features.
- Developed documentation including functional specifications, test scripts, user manuals for proper understanding among team members and users alike regarding implemented solutions.
- Resolved complex technical issues within the SAP MM environment, improving system performance and reducing downtime.
- Participated in post-implementation support activities to ensure continuous improvement of the overall system landscape.
- Managed master data maintenance in the system, contributing to improved data quality and streamlined reporting capabilities.
- Facilitated smooth communication between stakeholders during the implementation process by acting as a liaison between technical experts and business users.
- Leveraged expertise in materials management best practices when configuring SAP MM settings for optimal results across various industries.
- Assisted in the development of detailed project plans, establishing clear timelines and milestones for successful implementation of SAP MM initiatives.
- Provided end-user training on SAP MM functionalities, resulting in increased user adoption and overall process improvement.
- Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
SAP UAT Tester
Chartis Technology and Operations Management
Metro Manila
01.2012 - 12.2012
- Identified critical bugs through thorough testing processes, enhancing overall product performance.
- Collaborated with development teams to resolve defects and improve the overall stability of applications.
- Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
- Enhanced user experience by conducting usability testing and providing recommendations for improvements.
- Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
- Managed approximately 5 projects and supported the User Acceptance Testing phases.
Financial Data Analyst
Shell Business Operations
Metro Manila
07.2010 - 09.2011
- First point of contact with regards to Exchange Rates queries
- CEE Russia Migration Focal Point for Exchange rates and Hyper care focal for GL accounts and Bank Master,
- Sweden and Finland Divestment Focal for Exchange rates and End users' trainer,
- CAT Tester for Retrofit Feb 2011 bundle- Malaysia (General ledger accounts and Bank Master Data)
- UK Divestment Focal for Exchange rates and End users' trainer
- Canada Migration Focal for Exchange Rates,
- Oman-Dubai Migration Focal for Exchange Rates,
- Critical Staff for Interoperability (Business Continuity Planning)
- Super User for Exchange Rates during Migration
- Collaborated with cross-functional teams to ensure seamless integration of financial data into company-wide systems and initiatives.
Sap Costing Master Data Expert
P&G Financial Solutions
Metro Manila
06.2008 - 06.2010
- Conducted Data Gathering session related to Material Master Data (from Raw materials, Work-in Process and Finished Products)
- Managed 6,000++ material codes for different countries such as Taiwan, Japan, Singapore, Dubai, North and Latin America and some part of Europe
- Trained Master Data Leads and Product Supply Team for Different Projects
- Enhanced data accuracy by implementing efficient data validation processes and automating manual tasks.
Education
Bachelor of Science - Financial Management
Saint Louis University
Philippines 06.2003 - 10.2007
Skills
Business Process Analysis
Data Migration Techniques
Functional Specification Development
User Training Delivery
SAP implementation
Excellent Communication
Timeline
SAP MM Functional Consultant
NTT Data Philippines Inc.
01.2020 - 01.2021
SAP MM Functional Consultant
AGS an E-PLDT Company
02.2018 - 01.2020
Netsuite Implementation Consultant
Oracle-NetSuite (Professional Service)
08.2016 - 03.2017
SAP MM Functional Consultant
24/7 International
11.2015 - 07.2016
SAP MM Functional Consultant
IBM Solutions Delivery
12.2012 - 06.2015
SAP UAT Tester
Chartis Technology and Operations Management
01.2012 - 12.2012
Financial Data Analyst
Shell Business Operations
07.2010 - 09.2011
Sap Costing Master Data Expert
P&G Financial Solutions
06.2008 - 06.2010
Bachelor of Science - Financial Management
Saint Louis University
06.2003 - 10.2007
Process Expert Manager
JTI GBS Philippines, Inc.
1 2021 - Current
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