Riolama Rigor
Customer Service/VA
Dumaguete City
Summary
I am looking for a rewarding role as a virtual assistant, Customer Support Specialist, or any positions where I can showcase my strong organizational skills. I am dedicated to providing outstanding client support to help the organization grow and succeed. My strengths include highly organized a clear communicator and building great relationships. I am excited to contribute to the team and make positive impact.
Overview
5
5
years of professional experience
Work History
Customer Service Chat Support/Back Office
ECE CONTACT CENTERS
12.2023 - 03.2026
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Customer Service Chat/email Support/Inbound Calls
Smiles On Demand
03.2021 - 09.2023
- Aiming for customer support specialist position to demonstrate excellent communication.
- VACASA AND AIRBNB BOOKING/HOSPITALITY ACCOUNT
Education
Bachelor of Arts - Fine Arts
AMA Computer College CDEO
Cagayan De Oro City03.2019
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Team management
Flexible and adaptable
Multitasking
Dependable and responsible
Calm under pressure
Verbal communication
Excellent communication
Timeline
Customer Service Chat Support/Back Office
ECE CONTACT CENTERS
12.2023 - 03.2026
Customer Service Chat/email Support/Inbound Calls
Smiles On Demand
03.2021 - 09.2023
Bachelor of Arts - Fine Arts
AMA Computer College CDEO