I am looking for a company where I can apply my interpersonal abilities to help achieve the objectives of a business that prioritizes customer satisfaction and customer experience.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Customer Service Representative
Teleperformance Davao
Davao
10.2019 - 02.2024
Delivered 51 months of experience in call center for healthcare account.
Handled inbound and outbound calls for medical claims, authorizations, coverage, and scheduled patient appointments with doctors.
Education
Bachelor in Secondary Education - English
GREEN VALLEY COLLEGE INC.
KORONADAL, SOUTH COTABATO, Philippines
02.2022 - 05.2026
Skills
Claims processing
Authorization handling
Customer relationship management
Medical terminology
Knowledge of Software
Problem-solving
Team collaboration
Communication skills
References
Marjorie Banzon, Customer Service Representative, Teleperformance Davao, My wavemate and a friend.
Michelle Pandoy Ventoza, College classmate at Green Valley College, Inc.
Jean Rose C. Brimon, Customer Service Representative, Teleperformance Davao
Customer Service Representative at United health Group- Optum Government SolutionsCustomer Service Representative at United health Group- Optum Government Solutions