Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic
Rinnah Omo

Rinnah Omo

Summary

I am looking for a company where I can apply my interpersonal abilities to help achieve the objectives of a business that prioritizes customer satisfaction and customer experience.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Customer Service Representative

Teleperformance Davao
Davao
10.2019 - 02.2024
  • Delivered 51 months of experience in call center for healthcare account.
  • Handled inbound and outbound calls for medical claims, authorizations, coverage, and scheduled patient appointments with doctors.

Education

Bachelor in Secondary Education - English

GREEN VALLEY COLLEGE INC.
KORONADAL, SOUTH COTABATO, Philippines
02.2022 - 05.2026

Skills

  • Claims processing
  • Authorization handling
  • Customer relationship management
  • Medical terminology
  • Knowledge of Software
  • Problem-solving
  • Team collaboration
  • Communication skills

References

  • Marjorie Banzon, Customer Service Representative, Teleperformance Davao, My wavemate and a friend.
  • Michelle Pandoy Ventoza, College classmate at Green Valley College, Inc.
  • Jean Rose C. Brimon, Customer Service Representative, Teleperformance Davao

Languages

English
Beginner
A1

Timeline

Bachelor in Secondary Education - English

GREEN VALLEY COLLEGE INC.
02.2022 - 05.2026

Customer Service Representative

Teleperformance Davao
10.2019 - 02.2024
Rinnah Omo