Marjorie Hermosa
Pasay, Metro Manila,00
Summary
Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Dimerco Express Philippines Inc
Makati City, Metro Manila, Philippines
10.2013 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with colleagues, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among colleagues on various project tasks.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Assisted in budgets, ensuring alignment with financial goals.
Education
No Degree - Associate in Information Technology
Laguna State Polytechnic University -
San Pablo City, Province Of Laguna, Philippines 04.2001 -
Skills
Time management
Adaptability and flexibility
Goal setting
Budget assistance
Customer service and satisfaction
Computer skills
Multitasking
Self motivation
Timeline
Assistant Manager
Dimerco Express Philippines Inc
10.2013 - Current
No Degree - Associate in Information Technology
Laguna State Polytechnic University -
04.2001 -