Summary
Overview
Work History
Education
Skills
Certification
Knowledgeandskills
Roles And Responsibilities
Personal Information
References
Disclaimer
Languages
Timeline
Generic
RIJOHNEL AGAD

RIJOHNEL AGAD

Baang, Catigbian Bohol

Summary

To be a part of a large organization where I can be an asset, and to gain professional growth as a team member executing critical services that can contribute to the development and profitability of the organization. Friendly, warm and courteous, flexible, have good communication and interpersonal skills and have a strong sense of customer relation, hardworking, service and goal oriented.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Service Associate

Bai Hotel
2023.06 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks

Waiter / Buffet Man

Buffet 101 Cebu
2023.02 - 2023.06

Waiter / Barman

M. Lagura's Catering Services & Restaurant
2021.01 - 2023.01

Service Crew / Waiter / Barista

FOOD BASIC COMPANY
2016.09 - 2018.09

Waiter / Barman

Shangri-la Mactan Hotel & Resort and Spa
2016.05 - 2016.09

Food Service Associate/Waiter/Bartender

MALAPASCUA EXOTIC ISLAND DIVE & BEACH RESORT
2014.05 - 2016.05

On the Job Training (OJT)

MALAPASCUA EXOTIC ISLAND DIVE & BEACH RESORT
2013.11 - 2014.02

Education

Bachelor of Hotel Restaurant And Services (BHRST) -

Bohol Island State University (BISU Clarin)
Clarin Bohol
03.2014

High School Diploma -

Holy Infant Academy Catholic School
Catigbian Bohol

Elementary Diploma -

Baang Elementary School
Baang Catigbian Bohol

Skills

  • Safe Food Handling
  • Order Accuracy
  • Order Taking
  • Cleanliness
  • Guest Relations Management
  • Strong multitasking
  • Food safety understanding
  • Warm and Friendly

Certification

  • NCII Commercial Cooking
  • NCII Food & Beverages Services
  • NCII Bartending
  • On the Job Training (OJT) Certificate

Knowledgeandskills

  • Table Skirting
  • Table Set-up
  • Napkin Folding
  • Can undergo all types of training
  • Willing to render overtime
  • Willing to work under pressure
  • Can do multi-tasking

Roles And Responsibilities

  • Welcoming a warm greeting to the guest
  • Prepare alcohol or non-alcohol beverages
  • Mix ingredients to prepare cocktails
  • Restock and replenish bar inventory and supplies
  • Quality check for the guest satisfaction
  • Set up food & beverage service and clears up of tables in the restaurant
  • Daily maintenance and cleanliness of the bar area & equipment
  • Complete knowledge of the Menu; Beverages list in the outlet and all other promotions taking place in the resort
  • Offers a helping hand to the colleague
  • Keeping the friendly atmosphere to all colleagues
  • Offer and extra mile service to the guest
  • Ensures all guest have a memorable experience in dining
  • To be able to answer any guest questions and policies about menu items in an informative and in helpful way
  • Responsible for up-selling
  • Looking after the table

Personal Information

  • Date of Birth: 03/17/95
  • Place of birth: Catigbian Bohol
  • Gender: Male
  • Nationality: Filipino
  • Marital Status: Single
  • Weight: 141lbs
  • Height: 5'6'

References

  • Ms.Heizel Acapulco, Human Resources Department (HRD), Malapascua Exotic Island Dive & Beach Resort, Sitio Pasil, Logon, Daanbantayan, Cebu, 09954112550
  • Mrs. Maria Lagura, Owner, Lagura's Catering Services, Lanao, Tagbilaran, Bohol, 09187966845
  • Mr. Ricardo Generosa, Roving Coordinator, Jodin Skills Specialist Inc., Bai Hotel, +639325162595
  • Ms. Maricel L. Newman, F&B Snr. Manager, Bai Hotel

Disclaimer

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Languages

Arabic
Intermediate (B1)
English
Upper intermediate (B2)

Timeline

Service Associate

Bai Hotel
2023.06 - Current

Waiter / Buffet Man

Buffet 101 Cebu
2023.02 - 2023.06

Waiter / Barman

M. Lagura's Catering Services & Restaurant
2021.01 - 2023.01

Service Crew / Waiter / Barista

FOOD BASIC COMPANY
2016.09 - 2018.09

Waiter / Barman

Shangri-la Mactan Hotel & Resort and Spa
2016.05 - 2016.09

Food Service Associate/Waiter/Bartender

MALAPASCUA EXOTIC ISLAND DIVE & BEACH RESORT
2014.05 - 2016.05

On the Job Training (OJT)

MALAPASCUA EXOTIC ISLAND DIVE & BEACH RESORT
2013.11 - 2014.02

Bachelor of Hotel Restaurant And Services (BHRST) -

Bohol Island State University (BISU Clarin)

High School Diploma -

Holy Infant Academy Catholic School

Elementary Diploma -

Baang Elementary School
  • NCII Commercial Cooking
  • NCII Food & Beverages Services
  • NCII Bartending
  • On the Job Training (OJT) Certificate
RIJOHNEL AGAD