Ricomel Jr. Pabalan

• Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
• Performed day-to-day LAN and WAN administration, maintenance, and support.
• Identified and immediately resolved issues with network devices.
• Assisted IT staff on troubleshooting issues and closing calls.

As a Core Network Engineer we are responsible for L2/L3 troubleshooting and maintaining of all manage network devices and servers across manage data centers here in the Philippines.

• Performed root cause analysis on recurring issues, developing targeted solutions to prevent future occurrences effectively.
• Managed relationships with vendors, negotiating contracts and service level agreements that benefited both parties equally while ensuring quality support for internal users at competitive rates.
• Designed scalable solutions to accommodate growing business needs while maintaining optimal network performance levels.