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Highly dedicated, ambitious, disciplined, an advocate for excellence & productivity, Seeking to work with a vision-driven organization in order to utilize current knowledge and experience in administration, customer service and virtual support. Having strong initiative, detail-orientation, and time management skills in problem solving. Seeking a position in a fast-paced and challenging environment; offering proven customer service skills and ability to execute all tasks with high level of accuracy, discretion, and professionalism. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff.

Dynamic customer relations professional with extensive experience at AT&T, excelling in troubleshooting technical issues and enhancing client retention. Proven track record of improving team performance through effective supervision and process improvement. Adept at resolving escalations and fostering collaboration, consistently achieving high customer satisfaction and operational efficiency. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Richie Ann M. Sevilla

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Customer Relations Officer

Technical Support Analyst

Technical Support Representative

Helpdesk Analyst (Chat and Voice Support)

Customer Service Representative

Technical Support Representative

Quality Assurance Deputy

Product Support Representative

Intern

Intern

Intern

Telemarketer

Education

Bachelor of Science - Psychology

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AFFILIATION:

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Timeline

Customer Relations Officer

Technical Support Analyst

Technical Support Representative

Helpdesk Analyst (Chat and Voice Support)

Customer Service Representative

Technical Support Representative

Quality Assurance Deputy

Product Support Representative

Telemarketer

Intern

Intern

Intern

Bachelor of Science - Psychology

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