Dedicated and goal-oriented customer service professional with over five years of experience in sales, retention, collections, and technical support. Skilled in building rapport with customers, resolving complex issues, and implementing strategies to drive customer satisfaction and loyalty. Proficient in communication, empathy, and problem-solving, with a proven ability to exceed performance metrics in high-pressure environments.
Driven and personable, with natural ability to build strong relationships and foster communication between diverse groups. Well-versed in educational systems and adept at addressing student, parent, and teacher concerns while implementing effective strategies for conflict resolution. Committed to creating positive impact by enhancing collaboration and ensuring seamless communication channels.
Experienced with organizing and maintaining comprehensive medical records. Utilizes expertise in patient documentation to ensure accurate and compliant records. Knowledge of healthcare regulations and confidentiality practices.
