RICH FRIEND RIGONAN
Mandaue City
Summary
Goal-oriented professional with experience in sales and customer relations. Bringing proven abilities in upselling, active listening, and conflict resolution to drive customer satisfaction and retention.
Overview
5
5
years of professional experience
Work History
Sales Representative
Napintas Logistics and Distribution Inc. - Nestle Philippines
07.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Senior Account Officer
Credit Access Philippines-One Puhunan
04.2023 - 07.2024
- Oversaw and guided the team on handling client applications.
- Reviewed team loan applications for accuracy and completeness before approval.
- Approved or recommended loans within client's capacity.
Microfinance Officer
ASA Philippines Foundation Inc.
01.2021 - 02.2023
- Built relationships with local groups, business owners, and potential borrowers.
- Performed credit investigations by visiting applicant's home and business.
- Facilitated weekly group meetings.
Secondary Teacher
SURE Learning Center Inc.
07.2020 - 04.2021
- Designed and delivered engaging lesson plans aligned with DepEd curriculum standards, resulting in students' improved academic performance.
- Maintained discipline and order to create a positive learning environment.
- Monitored overall academic performance and well-being of students.
Education
Bachelor of Secondary Education - Science
Cebu Technological University-Danao Campus
05.2019
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Beatriz D. Durano Memorial National High School
03.2015
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Guinacot Elementary School
03.2011
Skills
- Customer relationship building
- Active listener
- Basic computer literacy
Language spoken
FILIPINO
ENGLISH
Personal Information
- Age: 27
- Height: 1.70 m
- Weight: 70 kg
- Date of Birth: July 2,1998
- Place of Birth: Danao City, Cebu
- Gender: Male
- Nationality: Filipino
- Religion: Born Again-Christian
- Civil Status: Single
References
MANUELITO RODRIGUEZ
Manager at Napintas Logistics and Distribution Inc.
09509370760
STEPHEN JUDE EULDAN
Senior Account Office at Credit Access Philippines-One Puhunan
09069284488
MICHELLE AZARES, RCrim
Branch Manager at ASA Philippines Foundation
09425395578
Timeline
Sales Representative
Napintas Logistics and Distribution Inc. - Nestle Philippines
07.2024 - Current
Senior Account Officer
Credit Access Philippines-One Puhunan
04.2023 - 07.2024
Microfinance Officer
ASA Philippines Foundation Inc.
01.2021 - 02.2023
Secondary Teacher
SURE Learning Center Inc.
07.2020 - 04.2021
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Beatriz D. Durano Memorial National High School
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Guinacot Elementary School
Bachelor of Secondary Education - Science
Cebu Technological University-Danao Campus
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