RICHELLE P. BANGOT
Catigbian,BOHOL
Summary
Detail-oriented administrative professional with strong organizational skills and ability to multitask effectively. Proven strengths in clear communication and teamwork facilitate smooth operations. Quick learner, capable of supporting diverse office functions and contributing to the achievement of organizational goals.
Overview
2
2
years of professional experience
Work History
General Support Clerk
Du Ek Sam Inc.
08.2024 - 08.2026
- Processed customer orders with high accuracy, utilizing both telephonic and digital platforms to capture details efficiently and giving updates to customer time to time regarding the ETA.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
- Resolved complaints through calm communication and effective problem-solving.
- Managed a high volume of orders during peak times, prioritizing tasks to maintain smooth operational flow.
- Conducted data entry tasks with a high degree of accuracy, updating databases and maintaining up-to-date records.
- Process weekly and monthly claims
- Process return and pull outs of good and defective parts.
- Coordinated with suppliers, logistics, and technicians to optimize repair schedules.
- Developed comprehensive quotes to align with customer needs and support informed decision-making.
Education
College - Entrepreneurship
Bohol Island State University- Main Campus
Tagbilaran City01-2024
Senior High School -
Immaculate Mary Academy
Catigbian, Bohol01-2020
Junior High School -
Immaculate Mary Academy
Catigbian, Bohol01-2018
Elementary -
Triple Union Elementary School
Catigbian, Bohol01-2014
Skills
- Customer relationship management
- Claims processing
- Repair scheduling
- Order processing
- Quote preparation
- Data entry accuracy
- Microsoft Excel
- Calm under pressure
Accomplishments
NC III Bookkeeper Holder
Timeline
General Support Clerk
Du Ek Sam Inc.
08.2024 - 08.2026
College - Entrepreneurship
Bohol Island State University- Main Campus
Senior High School -
Immaculate Mary Academy
Junior High School -
Immaculate Mary Academy
Elementary -
Triple Union Elementary School