Summary
Overview
Work History
Education
Skills
Repairing gadgets like laptops and mobile phones etc.
Hobbies
Certification
Certification
Work Availability
Timeline
Generic
Richele Ann May Poblete

Richele Ann May Poblete

Swim Teacher/Administrative/Chat Moderator

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

11
11
years of professional experience
2
2
Certifications

Work History

Chat Moderator

Cloudworkers Ag
06.2022 - Current
  • Enhanced user experience by monitoring chat rooms and enforcing community guidelines.
  • Increased user satisfaction with timely and professional responses to inquiries and concerns.
  • Assisted in maintaining a positive online environment through active moderation of chat discussions.
  • Contributed to the development of training materials for new moderators, enhancing team cohesion and efficiency.
  • Optimized response times through efficient multitasking while handling multiple chats simultaneously.
  • Upheld a high standard of accuracy when documenting incidents or actions taken during moderation shifts, contributing to data-driven decision-making processes.

Swim Supervisor

Bert Lozada Swim School
10.2017 - 08.2022
  • Oversaw swim lesson program development, incorporating best practices in instruction techniques to optimize learning outcomes.
  • Ensured compliance with facility policies and regulations, conducting regular audits of staff performance and equipment maintenance.
  • Managed relationships with vendors to secure necessary supplies at competitive prices while adhering to budgetary constraints.
  • Streamlined administrative tasks such as payroll processing, record-keeping, and reporting, allowing for more time spent on supervisory duties.
  • Evaluated staff performance consistently, providing constructive feedback to promote professional growth.
  • Reduced accident rates by proactively identifying potential hazards in the aquatic facility and taking corrective actions.
  • Fostered an inclusive community among swimmers through promoting teamwork during group activities and celebrating individual successes.

Junior Swim Teacher

Bert Lozada Swimming School
01.2017 - 10.2017
  • Evaluated student progress regularly, ensuring timely adjustments to teaching methods as needed.
  • Supported students with special needs by adapting lesson plans and providing extra assistance when necessary.
  • Coordinated with other instructors to maintain a consistent curriculum across all Swim Teacher team members.
  • Enhanced swimmer safety by consistently monitoring pool activities and enforcing rules.

Administrative Assistant

Bert Lozada Swimming School
02.2016 - 10.2016
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Venue Coordinator

Bert Lozada Swimming School
03.2014 - 03.2015
  • Implemented creative solutions to accommodate unique event requirements, ensuring client satisfaction.
  • Evaluated post-event feedback, implementing improvements where necessary to enhance future offerings at the venue.
  • Participated in industry networking events to maintain knowledge on current trends while also expanding professional contacts.
  • Optimizing resource allocation for successful events.

Education

GED -

Alternative Learning System (ALS)
Cavite City, Province Of Cavite, Philippines
04.2001 -

Skills

User support

Repairing gadgets like laptops and mobile phones etc.

I'm really passionate about repairing gadgets! I've worked on a variety of devices, from laptops and smartphones to tablets and even some game consoles. I enjoy the challenge of diagnosing problems, whether it's a cracked screen, a software glitch, or a more complex hardware failure. I find it incredibly satisfying to bring a device back to life and help people get back to using technology they rely on.


Hobbies

Outside of my professional life, I'm often the designated IT support for my family. From troubleshooting a finicky printer to optimizing the Wi-Fi signal throughout the house, I've become the go-to person for anything tech-related. While sometimes it feels like a second job, I actually enjoy the challenge of diagnosing and fixing problems. There's a certain satisfaction in getting a device working smoothly again, and it's rewarding to help my family navigate the ever-evolving digital landscape. Plus, it keeps my tech skills sharp and exposes me to a wider range of gadgets and issues, which is always a plus!


When I'm not busy with work, I love to unwind and indulge in a few hobbies that really bring me joy. Playing with my dogs is definitely high on the list – their boundless energy and unconditional love are the perfect antidote to a stressful day. Beyond puppy playtime, I also enjoy escaping into the digital world. Whether I'm strategizing in computer games, tapping away on mobile games, or diving into immersive experiences on my PlayStation console, gaming provides a great outlet for creativity and relaxation.


Certification

Senior Teacher of the year

Certification

The Senior Swim Teacher of the Year certification is a prestigious recognition for individuals who demonstrate exceptional dedication and skill in teaching swimming to older adults. This award celebrates instructors who not only possess the technical expertise to guide seniors safely and effectively through the water, but also display remarkable patience, empathy, and the ability to adapt their teaching methods to meet the unique needs of this population. These teachers often go above and beyond to create inclusive and supportive learning environments that foster confidence, improve physical well-being, and promote social connections for their senior students. Winning this certification highlights a commitment to lifelong learning and a passion for empowering seniors to enjoy the many benefits of swimming.


Basic Life Support (BLS) certification is a crucial credential for anyone who wants to be prepared to respond to life-threatening emergencies. This certification equips individuals with the essential skills to recognize cardiac arrest, provide high-quality chest compressions, deliver appropriate ventilations, and use an automated external defibrillator (AED). Obtaining BLS certification not only empowers you to potentially save a life, but it also demonstrates a commitment to community safety and preparedness, making it a valuable asset for healthcare professionals, first responders, and even concerned citizens.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Chat Moderator

Cloudworkers Ag
06.2022 - Current

Emergency response care and accident Management

01-2019

Senior Teacher of the year

07-2018

Swim Supervisor

Bert Lozada Swim School
10.2017 - 08.2022

Junior Swim Teacher

Bert Lozada Swimming School
01.2017 - 10.2017

Administrative Assistant

Bert Lozada Swimming School
02.2016 - 10.2016

Venue Coordinator

Bert Lozada Swimming School
03.2014 - 03.2015

GED -

Alternative Learning System (ALS)
04.2001 -
Richele Ann May PobleteSwim Teacher/Administrative/Chat Moderator