Riche Naparota
Network Administrator
Hernan Cortes, Kasambagan Cebu City.
Summary
Driven Network Administrator with a proven track record at East Asia Utilities Corporation (AboitizPower), enhancing network efficiency and security. Expert in router configuration and disaster recovery, coupled with strong interpersonal communication skills. Spearheaded infrastructure projects, significantly reducing downtime and improving system resilience. Demonstrates a results-oriented approach through strategic IT solutions and cross-functional collaboration.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
Network Administrator (PROMOTED)
East Asia Utilities Corporation (AboitizPower)
Lapu-lapu City
2023.10 - Current
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Managed over 1,500 users nationwide
- Identified and immediately resolved issues with network devices.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Assisted IT staff on troubleshooting issues and closing calls.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.
- Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
- Monitored system performance and responded to alerts.
- Streamlined user support processes to ensure efficient problem resolution and minimize business disruption.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Collaborated with cross-functional teams in developing robust disaster recovery plans to safeguard critical systems and data.
- Implemented network security measures to minimize data loss.
- Enhanced network security through installation, monitoring, and maintenance of firewalls and antivirus software.
- Verified continuity of computer and telephone system services for users..
- Spearheaded infrastructure projects from inception to completion, ensuring timely delivery within budget constraints.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Backed up company data to distributed storage centers to avoid massive data loss.
- Improved network efficiency by implementing and managing system updates and patches.
- Reduced downtime with proactive identification and resolution of IT issues.
IT Specialist (PROMOTED)
East Asia Utilities Corporation (AboitizPower)
2012.10 - 2023.10
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Explained technical information in clear terms to promote better understanding for non-technical users.
PC Technician
East Asia Utilities Corporation
2007.10 - 2012.10
- Coordinated with vendors to procure necessary equipment while adhering to budgetary constraints.
- Created detailed documentation outlining step-by-step processes for common technical tasks, streamlining future issue resolution efforts.
- Improved efficiency by providing remote support to end-users, addressing concerns in a timely manner.
- Contributed to the development of company-wide IT policies and procedures for optimal system management.
Fuel and Warehouse Management
Cebu Private Power Corporation
2007.02 - 2010.10
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Established safety protocols for warehouse environment, significantly reducing workplace accidents.
- Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
- Ensured accurate inventory counts through regular audits and meticulous recordkeeping.
Operations and Planning Clerk
Cebu Private Power Corporation
2005.08 - 2007.02
- Strengthened relationships with key stakeholders through regular engagement in community outreach activities.
- Increased departmental productivity by managing schedules, deadlines, and priorities for planning projects.
- Facilitated successful project completion through timely submission of permits and approvals.
- Assisted in the development of comprehensive plans for better resource allocation and utilization.
Education
Bachelor of Science - Electronics And Communications Engineering
University of San Jose-Recoletos (ETEEAP)
Magallanes Street, Cebu City 2018.01 - 2019.04
Associate of Arts - Computer Science And Programming
AMA College
Maguikay, Mandaue City 2003.06 - 2005.05
Skills
Technical Support
Hardware and software monitoring
System Administration
Firewall Management
Network performance monitoring
Network Security
Wireless Networking
Network systems installation
Router Configuration
Network Troubleshooting
IP Addressing and Subnetting
Switch Configuration
VPN Configuration
Customer Support
Data backups
System Upgrades
Network repairs and maintenance
Network Security Management
Server Management
Performance Improvements
ITIL Framework
VoIP Systems
Virtualization Technologies
Disaster Recovery
Network Architecture
Storage Area Networks
Network Administration
LAN and WAN control
Problem-solving abilities
Technical Analysis
Project Management
Timeline
Network Administrator (PROMOTED)
East Asia Utilities Corporation (AboitizPower)
2023.10 - Current
Bachelor of Science - Electronics And Communications Engineering
University of San Jose-Recoletos (ETEEAP)
2018.01 - 2019.04
IT Specialist (PROMOTED)
East Asia Utilities Corporation (AboitizPower)
2012.10 - 2023.10
PC Technician
East Asia Utilities Corporation
2007.10 - 2012.10
Fuel and Warehouse Management
Cebu Private Power Corporation
2007.02 - 2010.10
Operations and Planning Clerk
Cebu Private Power Corporation
2005.08 - 2007.02
Associate of Arts - Computer Science And Programming
AMA College
2003.06 - 2005.05
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