RICHARD T. LU

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures, and liquor laws.

Motivated Waiter with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Focused and reliable Waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.

Service industry professional with strong commitment to high standards and delivering exceptional customer experiences. Proven ability to adapt to fast-paced environments while maintaining focus on quality and collaboration. Known for reliability, teamwork, and flexibility in meeting dynamic operational needs.

Diligent Supervisor with solid background in providing excellent customer service and ensuring guest satisfaction. Proven ability to handle high-pressure environments and deliver consistent performance. Demonstrated proficiency in multi-tasking and effective communication.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

• Greets and accommodates customers to the dining areas.
• Presents menu, takes, and serves orders of the customers.
• Sells other products to increase sales.
• Facilitates payments of the customer to the cashier.
• Takes charge in proper table set-up.
• Attends to the additional needs of the customer.
• Assists in bus-out operations directed by the Service Section Head/Supervisor.
• Double checks quality and presentation of food served.
• Performs other tasks assigned by the supervisor.
• Ensures per stocking, inventory of wares and utensils.
• Takes charge in proper care of equipment in his area.
• Ensures cleanliness and orderliness of his area.
• Familiarizes self with promotional products to be pushed.
• Provides report for any defective furniture or equipment and gives summary of losses and breakages.
• Reports any accidents/incidents or near incidents to Business Manager.
• Adherence to Safety Handbook and Muster Plan.

• 51 TALK (TESOL), 08/25/19, (Teaching English to Speakers of Other Languages)
• Proficiency in Survival Craft and Rescue Boat, 12/14/05 - 12/19/05, Far East Maritime Foundation inc., 9th Floor Rm. 904, Victoria Bldg., Manila
• Crowd Management, Passenger Safety and Safety Training for Personnel Providing Direct Services to Passengers in Passenger Spaces, 01/04/06 - 01/05/06, Seatech Maritime Training Center, 2f Manor House, Taft Ave., Malate, Manila
• Basic Safety Course, 06/13/05 - 06/21/05, Magsaysay Training Center, 6th Flr. TIMES Plaza bldg. UN Ave. co.Taft Ave., Ermita, Manila
• Updating Training for Basic Safety & Refresher Training for Basic Safety, 12/17/15 - 12/19/15, The Maritime Training Center of the Phils., 3rd Flr. Antonio Bldg. TM Kalaw, Ermita, Manila

• Age: 44
• Height: 5'8"
• Weight: 175 LBS
• Citizenship: Filipino
• Date of Birth: 09/19/80
• Marital Status: Married
• Religion: Christian